Kingston Nissan

This place is useless. I purchased an Altima through them in March 2011 and have been bringing it in for service only because it has been under warranty. However whenever I try to bring it in for servi them in March 2011 and have been bringing it in for service only because it has been under warranty. However whenever I try to bring it in for service or claim a warranty item that they sold me above the normal warranty they now tell me that it isn't covered. Also their express oil change is supposed to be 30 minutes, but every time I bring my car in I have to wait a full hour. This dealership is very dishonest and their service staff is no different. More

Own a 06 frontier and a '12 versa. Sales people seem very friendly and willing to wheel and deal. The service dept is another story. On several visits I have been spoke rudely to, and the service peopl very friendly and willing to wheel and deal. The service dept is another story. On several visits I have been spoke rudely to, and the service people seem to have an arrogance about them, and act like the customer is an inconvenience to them. I have been a loyal customer, and they try to "nickel and dime" me for every little thing. No customer loyalty. More

Went in looking for a simple clip, service advisor looked at me rather unfriendly and asked what I was after, explained what I was looking for and she said "parts" who was a young man obviously not paying at at me rather unfriendly and asked what I was after, explained what I was looking for and she said "parts" who was a young man obviously not paying attention. Explained to him what I was after and he made a feeble attempt to locate, then when another service advisor saw i was not impressed he told him to pay attention and get it sorted out. He was useless at parts. That was the third time I had given them the opportunity to help me, all three times I have been dissapointed. Service personnel are too busy chatting amongst eachother to help customers and are neither knowledgable or helpfull. Stay clear More