From the minute that I arrived, I was treated with the upmost respect and courtesy. Matt listened to my needs, and showed me the various options available. I was provided with a fair trade-value, and had the opportunity to bring the potential new vehicle home for the night for my husband to take a look while they took a closer look at my trade-in. I never felt pressure, and enjoyed the experience. It was never about convincing me, or rushing my decisions. He was readily available and worked around my schedule. Nancy Pilon was both knowledgeable and patient as she answered our many questions, and did so in a genuine, warm manner. We are extremely happy with the service that was provided, and feel confident that we will return.