Kentwood Ford
Edmonton, AB
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490 Reviews of Kentwood Ford
preety gud vehicle & experience Thank u so much to LARRY WOOD & TEAM KENTWOOD FORD for making my dream purchase, LARRY gave me painless purchase process, My experience at KENTWOOD F Thank u so much to LARRY WOOD & TEAM KENTWOOD FORD for making my dream purchase, LARRY gave me painless purchase process, My experience at KENTWOOD FORD was great & thank u so much to ANGELA WOOD (business manager) for made me a great deal.. keep it gud work. More
A Guides point of view. Kentwood Ford got me into a brand new truck immediately after my old truck broke down. As a professional hunting guide, I need a reliable vehicle that Kentwood Ford got me into a brand new truck immediately after my old truck broke down. As a professional hunting guide, I need a reliable vehicle that can get the tough jobs done. I stepped into a brand new F150, and ended up having a flawless season guiding waterfowlers for 2 consecutive months. Its now been 6 months, and they call me out of the blue, just to ask how I'm doing, How my trucks running? And when they recommend to get it serviced, They've been very helpful & friendly. I will continue to get my truck serviced there, and highly recommend them. Go to Kentwood! More
Poor attitude and false hope I purchased two cars from Kentwood Ford. That sales lady is no longer there. I went back and dealt with Hamzah. I wish I could upload my screenshot I purchased two cars from Kentwood Ford. That sales lady is no longer there. I went back and dealt with Hamzah. I wish I could upload my screenshot of texts between us both. It was very unprofessional and insulting. I explained I went to another dealership and got a better trade in value and a better interest rate. Hamzah's reply to me was "Best of luck. THey may of showed you fake money though. Which means it's taken from the gross of the car you bought. But best of luck". My reply was "That's very unprofessional. Please don't question my actions". His reply back was "I'm not, best of luck. I hope they warm up your car". So unprofessional! Had they not xxxxxx me around with the trade in value (I was told by Hamzah anywhere up to $19,000 but was only offered $11,500, big difference!). I absolutely would not recommend this dealership at all! It's like dealing with a bunch of children. If they don't get their way, they have a hissy fit. I dealt with Ericksen Nissan and they are MUCH better! More
My dream vehicle! Thank you to Stefany and the Kentwood Ford team for making the purchase of my dream vehicle so easy! Stefany helped make sure I was happy with every a Thank you to Stefany and the Kentwood Ford team for making the purchase of my dream vehicle so easy! Stefany helped make sure I was happy with every aspect of my new vehicle so that I was able to get exactly what I wanted! The finance team were great and helped me to make informed decisions during the process of purchasing my Jeep! More
Best dealer ship hands down Did everything thing they said and more. Kosta is a awesome sales guy to deal with . Recommend this dealer ship hands down. Will recommend them to eve Did everything thing they said and more. Kosta is a awesome sales guy to deal with . Recommend this dealer ship hands down. Will recommend them to everyone I know. More
Vehicle buying experience We bought an almost new Ford Explorer and were very impressed with the service we received. No matter when I sent a message to the sales person I got We bought an almost new Ford Explorer and were very impressed with the service we received. No matter when I sent a message to the sales person I got a response immediately. More
3 trucks and still impressed I let my girls purchase our 3 trucks and all at separate times. Treated very well. Manager is impressive in making sure any issues are taken care of I let my girls purchase our 3 trucks and all at separate times. Treated very well. Manager is impressive in making sure any issues are taken care of. When any of our trucks needed work we were given a loaner car....we don't drive cars so ask for truck...done. We had a tech break a piece off our truck. They never questioned it..fixed no charge. If we can be treated like this then so can you. I would not purchase another vehicle anywhere else before trying too strike a deal here first.. The armstrong family More
horrible experience I've never been treated so badly by a dealership looking for a new car for my son for Christmas. Sam the manager and Will the salesmen were very Rud I've never been treated so badly by a dealership looking for a new car for my son for Christmas. Sam the manager and Will the salesmen were very Rude and wanted to charge me more than asking price. As a returning Go Auto customer, I thought the experience would have been the same as when I purchased my F-150.... Guess not. It's a good thing that there is so much competition among Ford dealers in Edmonton. I'll take my money elsewhere More
Awful experience We went in to enquire about a Ford Edge and they showed me an escape for some strange reason after we cleared that up we looked at a few 2016 Ford Edg We went in to enquire about a Ford Edge and they showed me an escape for some strange reason after we cleared that up we looked at a few 2016 Ford Edges we test drove the one we liked and went inside to make a deal after around an hour or more of negotiating and the salesman running back and fourth to his manager we came to an agreement that we liked and made sense this took a total of nearly four hours by the time we went through finance. We arranged to come back the following day at an agreed time to sign the papers and collect the car when we got there it wasnt cleaned and had no gas, in a brand new SUV. They had to take it somewhere to get cleaned while all this was happening we were made wait in the lobby until the salesman got back with our Edge. After he got back we then went into finance to sign the papers and go home this is where we felt under pressure to take out all the extended warranty at an extra 170 bi weekly, completely ridiculous and after we said no they finance guy got really frustrated think his name was dale or something like that. The whole process form seeing the SUV to collection took around 9 hours plus when we got home the touchscreen was scraped and we were told it was a V6 numerous times and it's definitely not. I don't mind that it's not a v6 but the fact they didn't even know what they are selling was the worst More
Scammers and Thieves Great vehicle, horrible experience, professional scam artists at work , made me pay for custom tires, and pay for stock tires , and stole my stock ti Great vehicle, horrible experience, professional scam artists at work , made me pay for custom tires, and pay for stock tires , and stole my stock tires and refuses to answer my calls or return, manager is shady, improperly installed my custom tires, car was shaking on highway, almost swerved off road and hit a semi truck, called them continuous times, just found out by ford that they also sold me a defective custom tire and did not balance properly, will be sending this and a letter to ford motors, BBB, google reviews, and yellow pages to know how shady they are. Will be speaking with lawyers as well if any legal action can be taken. Avoid the following people that work here: Sales Manager: Ali Sales Person: Aaron Parts Manager: Scott More