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Ken Ganley Kia Alliance

Alliance, OH

Overview
Reviews
Vehicles
4.6
349 Reviews
Call Dealership (330) 362-4485
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2010 W State St

Alliance, OH

44601

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Showing 349 reviews

May 30, 2024

Kind, considerate, understanding and always goes above and beyond to help with different automobiles available price range trade in ,explaining the features on new car More

by Blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom welsh, Tyler Moore, Kam Wong
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May 31, 2024 -

Ken Ganley Kia Alliance responded

Blue, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 30, 2024

This dealership went above and beyond in helping me both solve & resolve my issue with a KIA Optima. Staff was knowledge and people customers first, very impressed with them. More

by shane_tiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime L. - 11/10 stars!
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May 31, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Kia Alliance. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 29, 2024

Wonderful as always. Missed the complementary homemade cookies . Love my new windshield wipers.Always love the Car and window washed More

by Teri Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
2 ladies at service desk 5 stars love them
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May 31, 2024 -

Ken Ganley Kia Alliance responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

Helpful
May 24, 2024

You did a software update and now nothing electronic works in my car. Clock navigation system Radio, not happy More

by skipper610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bob
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May 26, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Kia Alliance did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
May 22, 2024

Bought our Kia Sorento in February and the sales department was ok. Took it back for our first oil change and the service manager was incredibly rude to my husband, giving us dirty looks, and annoye More

by Rachel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name
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Helpful
May 22, 2024

Everyone is friendly, helpful with no pressure, and knowledgeable. I was made to feel that I was important. More

by ohiostatebuckeyemom
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becca Gyoker
Report | Print
May 24, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 18, 2024

The salesman Jacob was very helpful answered all are questions. The manager was very nice they both did a very good job went out of the way to help us. More

by hershortness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney, Kam Wong
Report | Print
May 20, 2024 -

Ken Ganley Kia Alliance responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 16, 2024

They were all very nice. , helpful and knowlegeable. The salesman was very accomadating, explained everything clearly and concisely. More

by jbeaver8
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lady in finance was nice. Katelyn i think her name was., Thomas Welsh, Kam Wong
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May 17, 2024 -

Ken Ganley Kia Alliance responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
May 13, 2024

They were very helpful and knowledgeable. My salesman and the service department was great i More

by Sherrymiller5666
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Welsh, Josh Davis
Report | Print
May 15, 2024 -

Ken Ganley Kia Alliance responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

Helpful
May 12, 2024

Clean, friendly, helpful, understanding, work with you, close, polite, respectful, supportive, supportive, greeting, respectful, answers all questions More

by Seltos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob Haney, Josh Haney
Report | Print
May 12, 2024 -

Ken Ganley Kia Alliance responded

Hi Seltos, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
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