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Keffer Hyundai

Matthews, NC

4.4
2,169 Reviews

9010 E. Independence Blvd

Matthews, NC

28105

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Showing 2,169 reviews

April 23, 2024

I had to bring in my car for them to run the diagnostics on which takes apparently 3-5 days, and the rental they had for me was a car when I have an suv. Which didn’t make any sense to me and with kids doe More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Annisa
April 23, 2024

Working with Jose Hernandez was a pleasure. He is all about the customer and will work within his abilities to find the right car without any pressure. I would highly recommend Jose and Keffe More

by dblaguna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Hernandez 5 star, Customer Service
April 18, 2024

Easy check in with Dezerai. She kept me updated with the progress. Easy check out. More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dezerai
April 17, 2024

Super helpful team, pontual and respectful, will keep getting my service with Ramone as needed. More

by Happy customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ramone
April 17, 2024

Lousy service! They had my car sitting in there lot for 7 days before working on it. The rental car they let me use was not even close to my car. Too small. They ha More

by bighpapa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shelene Al Brahim, Customer Service
April 15, 2024

Very friendly sales and thankfully no strong push into a vehicle I wasn’t interested in. Smooth process of purchase. More

by KParker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Helio Gusmao and Cameron (can’t remember last name)
April 12, 2024

Had oil service today. I bought almost a 1000 $ of tires there last summer and was told twice on the phone before this appointment that “tire rotation” would be free. When More

by Krazeehorse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed ?
April 11, 2024

Have issues with repair that was completed on 4/11/24 and left three messages with my service advisor and have not had a response from Keffer. Very disappointing!! More

by jpserpico10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Customer Service
April 03, 2024

Great experience working with Ryan. So Far I’m very happy .What more can i say just awesome More

by Lttlwllm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
April 02, 2024

Excellent Service EVERY TIME. EVERYONE IS ALWAYS ATTENTIVE AND HELPFUL including Service and Sales. Very Pleased More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chuck Richmond in Sales and Dezerai in Service
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