Island Ford Superstore
Duncan, BC
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,124 reviews
Outstanding Customer Sevice I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan I recently leased a new vehicle from Island Ford. The service was outstanding!! Very professional.... they really care about their clients. Jordan Jones was the sales consultant that I had the pleasure of dealing with....... it was an excellent experience. Chris and Bernadette were also great. Thank you all so very much. More
awesome adventure I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... Th I have to say I had a awesome adventure at Island Ford... Sandra and James and the rest of the Staff made me feel welcome and are very friendly.... They made it possible for me to finally get my dream car. I will always remember my experience there. Thank You Sandra and James you two are the best. More
Loving my new F150 I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt an I've always buy Ford and when I told Kyle exactly what I was looking for and the features, I bought the only vehicle I was shown. Kyle, Edie, Matt and Bernadette were great to work with and understood my needs and financing was a breeze with Edie going over everything including the extra packages I was purchasing. Thanks to everyone! More
new car i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company i love the company cause hey are very nice people and the helped me get a new car and I would recommend to anyone to this island ford company More
Service I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me e I was given exceptional service for the repair of my vehicle. Darren in Duncan service department was thorough and maintained communications with me everyday while we waited for parts to be received. All the service departments staff are very friendly and helpful. Great service by great staff. Thank you ?? More
Purchacing a new F350 crewcab From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purc From my first e-mail requesting information to the follow-up conversation by phone and going to the dealership to meet Sandra and to finalize the purchase was fast, friendly and efficient. I would recommend this dealership to my friends and family. More
Helpful staff, no pressure. Good salesman, knew his information. Was easy to deal with and wasn't pushy. Dealership was a good atmosphere. Would go there again if I buy another v Good salesman, knew his information. Was easy to deal with and wasn't pushy. Dealership was a good atmosphere. Would go there again if I buy another vehicle. More
Very professional, comfortable purchasing experience We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific nee We came down from Campbell River on a Sunday to look at Island Ford's (Ford Edge) inventory. We were met by Jordan who asked us what our specific needs were and he did a great job directing us to the Edge that fit what we were looking for. He did an excellent job of explaining all the features, we test drove the Edge and we were still not sure so Jordan asked if we would like to take it home overnight to Campbell River he filled the gas tank and of we went. Not many dealerships would do this for you. We came back the next day feeling great about the Edge and went through the purchase process which I must say was handled very professionally by all concerned. Thanks again for a comfortable purchasing experience. I don't recommend many businesses but this dealership did a great job. Thanks Jordan. More
Custom Ford E350 Purchase !! We are extremely excited regarding our NEW purchase. Fantastic Team Work !! Our Gorgeous New Custom Ford E350 Van is Perfect and is the 15 Passanger V We are extremely excited regarding our NEW purchase. Fantastic Team Work !! Our Gorgeous New Custom Ford E350 Van is Perfect and is the 15 Passanger Van of our Dreams !!. Thank You Bryan , Sandra , Edie , Neill & Bernadette.We found the Perfect Van and you all made it happen !!. You are simply The Best !! We have ,and will always continue to purchase all of our Ford Trucks & products from Ford Island Superstore in Duncan. (the upgrade leather seats and new tires are absolutely fantastic and the process was effortless ) More
Blown away I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but alwa I am completely blown away by the outstanding customer service provided by Dave Faithful at Island Ford. He not only has passion for his job, but always puts the customer first. He is personal, knowledgeable and friendly. Island Ford, thank you so much for my amazing Ford Edge. I LOVE it, and will now be a long term customer! More