Hyundai Gallery

So i bought a new 2017 hyundai accent and the service or sales department was great, becuase they wanted my bussines, after i brought my vehicle in for services that was a whole other story, everytime i bro sales department was great, becuase they wanted my bussines, after i brought my vehicle in for services that was a whole other story, everytime i brought it in they tried to get money out of me, i said no its under warranty, oh but theres diagnostics that we need to perform so sign here pls, and again i said no its under warranty, so any ways like i said they were constantly trying to make money from every visit, i had an issue with my drivers side power window switch, it was broken and you could feel this in the switch, so i called and told them and booked it in, and again they said there may be diagnostic charges on this, lmao and again i said no it should be under warranty, well they gave me a big speal how they need to verify this, and i said i understand that but there wont be, all you have to do is take 2 seconds and feel the switch and try to operate the power window, you will know its broken and its not working properly. and so i asked them if they had the part in stock and they of course said no, so i asked if they could order it to save time for both of us, and they said they dont operate like that and they needed to diagnose it first, so i said listen ive been a mechanic for 25 years, pls order the part, and they refused, so anyway they said they needed to book the car in for half the day, lmfao again, so i said ok. so when the day came to look at the vehicle i got them to drop me off by courtesy vehicle, and within an hour they called me back and said you can come and get your vehicle and we willl book you in once we get the part, so i said see now im having to make another appoinment for something that could of been diagnsoed and fixed in under an hour, typical steelership practice. so when i came to pick up my vehicle and i asked so how did you diagnose it, did you do a resistance check or voltage drop or pull the switch out to inspect for corrosion? and he said no i just pushed on the switch, this was my reaction hahaha so i said i could of waited here and you could of done that in 2 seconds but instead you made me go home and come back and make another appoinment, i said wow! so anyway we made another appoinment to get it fixed and i was out of the vehile for another half day. and the sad part is due to the crappy sevice and attitude i get every time i deal with these hyundai dealers, i refused to buy another vehicle from them again and issue after issue after issue, i have another review i wrote on here about the country hills hyundai dealer, regarding oil changes, and the nightmares i experienced from them, i made sure that the sales team knew that there xxxxty service department cost them another new vehicle sale, and i bought a toyota instead. i highely recomend people go with toyota or honda for future new or used vehicle purchases. After you buy a vehicle the service you get is just as if not more important then the service you get during the buying process, this is where you determine what kind of dealership you have just sank your hard earned money into. what these dealer ships dont seem to understand is that by providing great service beyond the purchase can sometimes determine if they will recieve your bussiness for life! it goes beyond one vehicle sale! and word of mouth is very important i realize they cant make everyone happy, but the customers that keep coming back are there bread and water, so we should be treated decently. PERIOD!!!! More

Don’t bring your vehicle in for service. They always add things on and the service manager is rude. False promises They always add things on and the service manager is rude. False promises More

Fraudsters and crooks! I was told by service advisor I need an expensive repair. Would be $1000 to 1300. I check with an independent garage mechanic I have used for years a I was told by service advisor I need an expensive repair. Would be $1000 to 1300. I check with an independent garage mechanic I have used for years and no repair is required. More

NEVER BUY FROM HERE! I bought a Santa Cruz about a year ago. For more than half that the AWD has not worked. I’ve taken it in to be fixed 8 times. As of writing it’s bee I bought a Santa Cruz about a year ago. For more than half that the AWD has not worked. I’ve taken it in to be fixed 8 times. As of writing it’s been sitting in their shop for a month and a half. They never even offered a loaner. I asked for one 3 weeks ago and I still have nothing. Ridiculous. I’ve contacted Hyundai Canada 6 times to tell them how dangerous this vehicle has become. They don’t seem to care either. HUGE RIP OFF! More

I made an appointment to have the oil changed and the winter tires put on. An hour and a half would be reasonable to have the work done. I dropped the car off, after waiting more than 3 hours I called th winter tires put on. An hour and a half would be reasonable to have the work done. I dropped the car off, after waiting more than 3 hours I called them and they hadn't done anything to the car. I told them I need my car and I went back to get it expecting they would reschedule my appointment. I didn't get any apology or offer to reschedule. What I did get from the service person was a lot of arrogance and a condescending attitude that it was my fault that my car wasn't serviced because I didn't tell them what time I wanted my car back. They never asked me when I wanted it back! Absolutely a horrible and demeaning experience I had with the service person. The service manager listened in the whole time and never said a word. I bought the car there and it is still under warranty, but I am never returning to that dealership. More

Thanks to Eric Afable very dependable. All the questions were answered. Will definitely go back here. All the questions were answered. Will definitely go back here. More

Rude staff, false promises! They charge unnecessary fees on refundable deposits. Beware, especially of the used car manager. Avoid this dealership at all costs! They charge unnecessary fees on refundable deposits. Beware, especially of the used car manager. Avoid this dealership at all costs! More

Customer service is POOR. Took car in with 17000km and told if we didn't order the $18.00 Fuel Injector fluid they would cancel the free oil and filter deal (paid for at time Took car in with 17000km and told if we didn't order the $18.00 Fuel Injector fluid they would cancel the free oil and filter deal (paid for at time of purchase for life or sold the car). Hyundai has Fuel injector cleaner (suggested) to me that is an OPTION not a reason to threaten to cancel something we purchased. In short They bullied us into something that; 1. I don't use (Costco Fuel has detergents already) 2. The car is low milage and driven daily. 3. No signs of injector problems. 4. It should be add to a full tank not half empty (I don't believe in it but have read up on it years ago). My biggest problem with the dealer is pushing unnecessary items! More

I got my sister’s Kona windshield chip filled in the same day. Great service! Special thanks to Aaron B for accommodating this day. Great service! Special thanks to Aaron B for accommodating this More

Im happy with my new vehicle but the customer service is lacking. I came in to pick up my new vehicle and sat here for two hours waiting for "paperwork" and it still took another hour before it was all done lacking. I came in to pick up my new vehicle and sat here for two hours waiting for "paperwork" and it still took another hour before it was all done. Painful. More