Wheaton Honda West - Service Center

Our minivan needed service, and Hondawest had a used car that we were interested in. Both the dealership and service department had excellent customer service, so we will be returning customers! that we were interested in. Both the dealership and service department had excellent customer service, so we will be returning customers! More

Went to Honda West today asking for help to fix a panel that came off from my CRV dashboard. Michael received me in the service and tried to fix it. In a few minutes he realized he need help and called Dea that came off from my CRV dashboard. Michael received me in the service and tried to fix it. In a few minutes he realized he need help and called Dean from the shop. In 5 minutes all was fixed. This is my 4th Honda and is always a please to walk into Honda West. Thank you for hiring the best in the business. Heloisa More

I have found Jim and the rest of the staff members at Honda West very helpful and courteous. Honda West very helpful and courteous. More

Afraid I don't recall the name of the service rep that I dealt with, however the service he provided was excellent, as has been my experience with Honda West. dealt with, however the service he provided was excellent, as has been my experience with Honda West. More

Courtesy bus is needed again. Staff were very helpful and explained other items that I inquired about on the tonneau cover and showed how they worked. Thanks. and explained other items that I inquired about on the tonneau cover and showed how they worked. Thanks. More

Excellent service. The representative went out of his way to ensure that he could meet my desired schedule on a very difficult day for me. way to ensure that he could meet my desired schedule on a very difficult day for me. More

This dealer is out of the way for me but they are friendly and go out of there way to help you and I would recommend them to any one yo buy or service there vehicle 😉 friendly and go out of there way to help you and I would recommend them to any one yo buy or service there vehicle 😉 More

I bought my first Honda in 1998 from Honda West and my second Honda in 2013 and have had nothing but great service. Since moving to a condo, I now store my out of season tires through the dealership. Howe second Honda in 2013 and have had nothing but great service. Since moving to a condo, I now store my out of season tires through the dealership. However, for the 2nd year in a row, the caps on my winter tires went missing (last year, 1 cap, this year, 3 caps). Shawn in the Service Dept. escalated this issue to his manager. They sourced replacement caps and installed them. I appreciate them doing the right thing. More

repllace smart start Pity the salesman told me to ignore the warning light on the dashboard I told him about as I was about to drive my newly acquired purchase away, it wo Pity the salesman told me to ignore the warning light on the dashboard I told him about as I was about to drive my newly acquired purchase away, it would have avoided me having to go back once (40km) for a diagnosis & the second time for the repair. The service people were very helpful, friendly and speedy More

New 'used' Odyssey - Amazing Service I just bought my first vehicle from Honda West after driving Toyotas for the last 20 years. This Odyssey had one previous owner with all service work I just bought my first vehicle from Honda West after driving Toyotas for the last 20 years. This Odyssey had one previous owner with all service work being done at Honda West. The vehicle was in excellent condition for a lightly used vehicle but even so the Service dept. went above and beyond to correct the few minor issues I'd noticed on my final pre-purchase inspection. A small tear in the rubber seal liner on the hatchback opening was fully replaced rather than just being glued/siliconed back together and some minor scratches in the body paint were buffed out. A torn zipper in one of the rear leather seats resulted in a complete new cover rather than a zipper repair. I'm so pleased with this extra level of service beyond my expectations and feel this is an indication of how well Honda West looks after its customers and the obvious pride it takes in selling quality used vehicles. More