High River Toyota

Took and unauthorized a mount of money as a deposit. I agreed to $500 to hold a vehicle, they took a $2500 deposit despite me putting in writing that I only want to put $500 deposit. Now they are refusi I agreed to $500 to hold a vehicle, they took a $2500 deposit despite me putting in writing that I only want to put $500 deposit. Now they are refusing to answer my calls More

The people at High River Toyota always go above and beyond for me abs my vehicle needs, I drive 2hrs out of my way just to experience theirs excellence! beyond for me abs my vehicle needs, I drive 2hrs out of my way just to experience theirs excellence! More

Great customer service! Demonstrated professionalism by always following up and keeping us updated. As well as insuring we are satisfied with our purchase and getting what w Demonstrated professionalism by always following up and keeping us updated. As well as insuring we are satisfied with our purchase and getting what we asked for. Highly recommend this location. Thank you High River Toyota for making it worth the drive! More

We desperately needed a vehicle after our previous car was written off. We were running out of time and places to find what we wanted. We’d visited quite a number of dealers in Calgary and not only couldn was written off. We were running out of time and places to find what we wanted. We’d visited quite a number of dealers in Calgary and not only couldn't find what we were looking for, we couldn’t find ANY vehicles. We were rushed. So, we got on the phone and one of our calls was to High River Toyota. I immediately spoke to Michelle, no waiting and it felt like I was speaking to an old friend. She was welcoming, friendly, very helpful right from the beginning and above all knowledgeable about their products. It certainly didn’t feel like a sales call. They had the vehicle we were looking for too! A visit to the dealer followed, upon which a terrific visit with Michelle was about getting to know us, our needs and wants and how they could help. I could go on and on and on. All measures of service excellence and supporting a customer were met and surpassed! It was a real breath of fresh air and very much worth a short drive. Reinforced my strong support for and belief in small business, especially outside the City. We are really, really happy with our new vehicle and with how we bought it. Michelle, Jerry and High River Toyota were second to none! More

No issues. Convenient pick up and delivery. Nice people to talk to. Glad we went out town (Calgary) to High River to purchase. to talk to. Glad we went out town (Calgary) to High River to purchase. More

Great service department. Sales people are not good to deal with at all. Rude, condescending. deal with at all. Rude, condescending. More

Placed an order in August 2021, telling the salesperson I needed the car soon by end of September 2021. Decided to go with them because they had the lowest price. The dealership couldn't give an accurate est needed the car soon by end of September 2021. Decided to go with them because they had the lowest price. The dealership couldn't give an accurate estimated delivery date, but every time I tried to cancel would keep telling me my order had high priority in the province and that it's coming, it's coming. Was finally given an estimated delivery date for November 2021, which then pushed to December 2021. By ~ 3rd week of December, was told by the dealership Toyota couldn't fulfill the order and that my order would have to be reordered as a 2022 model with an estimated delivery date of March/April 2022. I decided to request a deposit refund--as the dealership was not upfront with their ability to secure a car. Strangely, after I canceled the order, the car with the same trim/color shows up on their website for ~ 9K more than the price I agreed with the dealer. (They now price the car way more than MSRP, more pricey than other dealerships.) And I thought they told me Toyota could not provide the car to them; yet same model/trim/color shows up on their website for a lot more $ and in stock ready for sale? Honesty? Integrity? They don't seem to care about customers' times and lost opportunities. If the price seems too good to be true, it probably is. In the end, deciding to buy from them was costly. I didn't get a car and lost chances to buy a car that other dealers have in stock. More

Our relationship with High River Toyota has always been commendable. Right from the Sales to Service, we've always been treated well. This week I took our 2020 RAV4 in for detailing and it came back lookin commendable. Right from the Sales to Service, we've always been treated well. This week I took our 2020 RAV4 in for detailing and it came back looking like new. After a hot, extremely smokey summer it was in need of some attention and I was treated so well for even the simplest task. Professionalism and top drawer service! More

During the past 5 years, I have been very satisfied with High River Toyota service and that continues to be the case following my most recent service visit. The work was done reliably and on time. Service d High River Toyota service and that continues to be the case following my most recent service visit. The work was done reliably and on time. Service desk staff are always courteous and efficient. More

We have had excellent service for all our Toyota cars over the last 15 years. The service department is very easy to work with. We have also found that any problems were quickly and easily resolved. over the last 15 years. The service department is very easy to work with. We have also found that any problems were quickly and easily resolved. More