Herb Chambers Toyota of Auburn
Auburn, MA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 AM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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My experience was great and quick. every one was nice and helpful.breaks are working great every one was nice and helpful.breaks are working great More
People was good they make feel at home they take care good to me I was happy good to me I was happy More
Another great experience at Herb Chambers of Auburn! Mikel was great to deal with. Very knowledgeable and professional. I highly recommend! Mikel was great to deal with. Very knowledgeable and professional. I highly recommend! More
Excellent service, needed an inspection sticker and I was in and out. Highly recommend herb chambers toyota in and out. Highly recommend herb chambers toyota More
Very Professional and Excellent Service. My problem was fixed in no time. Very well organized team My problem was fixed in no time. Very well organized team More
They were very friendly and listened to our needs,especially the salesman da e shea,great job and we're very happy with our purchase needs,especially the salesman da e shea,great job and we're very happy with our purchase More
We had a great experience,David answered all our questions,gave us a lot of information. David was a pleasure to work with. I will definately be recommending this dealership,and David Shea to my fri questions,gave us a lot of information. David was a pleasure to work with. I will definately be recommending this dealership,and David Shea to my friends and family More
My experience was superb ! Zion was very knowledgeable and professional. I would highly recommend this site for a new car. Zion was very knowledgeable and professional. I would highly recommend this site for a new car. More
I have had my third and final very poor and disappointing experience with Herb Chambers Service. The Service Manager was fine. However the technicians on each visit seem to either be highly inexperienced o experience with Herb Chambers Service. The Service Manager was fine. However the technicians on each visit seem to either be highly inexperienced or trained to not service older vehicles in hopes that I, the customer, might buy a new vehicle. My first visit was for a brake service. It took me 3 separate visits and two different technicians to get the brakes somewhat correct. I was told that “Tundra brakes are very difficult to adjust correctly”, and “we needed to replace the brand new rotors because they were defective and were etched as soon as you drove away”. It took two additional visits to fix the problem with their brake specialist, and I finally gave up with a job done 80% correctly. My second visit was a need for a proper wheel alignment. I was told that a 2015 truck was too old, and the adjustment bolts were probably frozen and they couldn’t get firm the alignment. After 5 minutes they said “yep. Can’t budge the bolts”. $125 and no repair. 2015 is old??? They gave me the truck back and it was obvious they didn’t even try. My most recent visit was to diagnose a noise under the hood. It only made the noise after the truck sat and cooled off. 20 minutes to cool off would have been sufficient. Not an entire day. I didn’t even get a call until 1:30 pm after dropping the truck off at 8:15 am. I was told the tech couldn’t identify the noise fast enough and it went away too quickly to diagnose. Supposedly it had to sit overnight. The next day I was told it was a probably (not definitely) a lifter issue and not worth fixing. I just paid off the vehicle, and wanted it fixed right. That’s why I chose to bring it to the dealership. There are so many other reasons a vehicle would make a noise like that, and sadly no other options were even explored. I paid $80 for the diagnosis and have nothing to show for it. These technicians are a joke. There is no attempt to fix any vehicle over 5 years old. Don’t even bother to try. More
The service I received was above average right off the bat. It started with Jim B. In the service department moving my time up and then with following up with every step. My car is very important to job a bat. It started with Jim B. In the service department moving my time up and then with following up with every step. My car is very important to job and they took care of that right away. I would recommend that any service work you require that you go to Herb Chambers in Auburn. More