Harris Mazda

Very pleasant experience From the first welcome from Tyler and Piper and introductions to others my Mazda buying experience was very pleasant. Tyler especially was incredibly From the first welcome from Tyler and Piper and introductions to others my Mazda buying experience was very pleasant. Tyler especially was incredibly patient with all our questions and concerns and never rushed us as we took time making our decision. I am delighted with the Mazda 3 and would certainly return in the future. More

No Pressure, Great Car! Tyler, thanks for a no stress day (except the lousy weather)! We drove up from Victoria excited to see the 2015 Mazda 3 Sport GT, which we now own. W Tyler, thanks for a no stress day (except the lousy weather)! We drove up from Victoria excited to see the 2015 Mazda 3 Sport GT, which we now own. We feel the price was very fair, thanks Doug, and Tyler was very friendly and knowledgeable about the car. Upon returning home we noticed a dent on the car, phoned Tyler and it was looked after easily. The whole experience was fun and easy and we felt very comfortable. So glad we took the drive up. More

Great Experience. Tyler and Doug were a pleasure to work with and really made us feel like they cared about our business. They took the time to answer my millions of qu Tyler and Doug were a pleasure to work with and really made us feel like they cared about our business. They took the time to answer my millions of questions without hesitation and ensured we were comfortable with what we were getting. Everyone there worked together as a team which was great to see and everyone we spoke with was kind and helpful. Great customer service! Thanks everyone. More

Great experience; friendly, helpful & accommodating people! We were promptly greeted by Luke Hawkins when we arrived at dealership. He was so friendly and informative. Showed us what we were looking for and k We were promptly greeted by Luke Hawkins when we arrived at dealership. He was so friendly and informative. Showed us what we were looking for and knew his product well. We didn't feel pressured and when it came time to deal he was honest and helpful. David facilitated the paperwork and also set up to have the insurance done on site. We even dealt with the Parts Dept. who were helpful and courteous. Overall a good experience and would recommend Harris Auto to friends. Looking forward to using the Service Department for our little Miata! More

a great deal made even better We got a great deal on out used car and then after it was all said and done they provided the winter rims and tires that it came with on trade. They c We got a great deal on out used car and then after it was all said and done they provided the winter rims and tires that it came with on trade. They could have easily kept these winter tires bit they were kind enough to add them to the deal. I will buy from them again in the future. More

Zoom Zoom in an AWD CX3 I returned to Harris Mazda to investigate my options to trade in my Mazda 3, 2013 model, four door sedan. From the moment I walked in the door I felt I returned to Harris Mazda to investigate my options to trade in my Mazda 3, 2013 model, four door sedan. From the moment I walked in the door I felt welcome. Brian James gave me his utmost attention, he is keenly skilled in active listening, product knowledge and a great sense of humor. Brian is a new sales associated at Harris Mazda. Brian programmed up all of the settings and navigation options and demonstrated all of the features. This made the transition to a new vehicle with great ease. The new CX3 AWD fits me like a glove, I love it! Thank you so much! More

Great experience Overall great experience with the sales team. Tyler took good care of me, knew what I was interested in and didn't try to pressure me or xx me in any Overall great experience with the sales team. Tyler took good care of me, knew what I was interested in and didn't try to pressure me or xx me in any way. No commission is a plus. Doug the manager was a good guy, would have liked a better deal, but fair enough. The service dept and the service schedule is a bit of a gimmick in my mind. Seems like a gouge, especially when you compare to the cost to have stuff done well elsewhere. I think this is across the board nowadays with vehicle dealerships. Wouldn't it be refreshing to be distinct in providing service that is on par with the sales dept at Harris Mazda. The volume you'd get would pay for the drop in the costs of the service for sure. More

Excellent outcome Actually I arrived at Nanaimo's Harris Mazda to have my 2005 Mazda3 serviced. I have, for some time, been considering the purchase of a new (or light Actually I arrived at Nanaimo's Harris Mazda to have my 2005 Mazda3 serviced. I have, for some time, been considering the purchase of a new (or lightly used) Mazda CX3 or CX5. BTW, I purchesed my 2005 Mazda3 new from what was then Christensen's Mazda. While I waited from the service department to finish I talked to Tyler Lavin about the CX3. As I outlined what features I wanted he pointed out that they had a used one with less than 1,000 kms. It had all the features I required, plus some desireable but not necessary AND it was in the colour I wanted (Soul Red). Tyler was helpful and not pushy (a deal killer if he had been). After a test drive I decided that my wait was over, so I bought it! It was a good choice as the CX3 fits my lifestyle perfectly (besides I already have a Miata for summertime). More

new cx 5 Thank you for your great service...had vehicle one day now love it...no pressure yesterday when looking felt very comfortable at dealer..would highly Thank you for your great service...had vehicle one day now love it...no pressure yesterday when looking felt very comfortable at dealer..would highly recomend to family and friends...thank you More

Have never been treated so poorly when buying a car!! Worst experience ever leasing a new car. This was my first new car and I have never been treated so poorly at any car dealership. I even had to wash m Worst experience ever leasing a new car. This was my first new car and I have never been treated so poorly at any car dealership. I even had to wash my own car after getting home as the vehicle was filthy upon delivery. We felt as if we had been punched in the stomach as we drove away!!! Completely shell shocked !! When I wrote emails to the General Manager and Owners about my experience, my correspondence was completely ignored. I sent a follow up email and that too was ignored. I will never shop at any Harris owned business ever again! Thank goodness Mazda Canada moved my lease to Pacific Mazda! DO NOT DEAL WITH THIS DEALERSHIP! More