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Grimsby Chrysler Dodge Jeep - Service Center

Grimsby, ON

4.9
116 Reviews

116 Reviews of Grimsby Chrysler Dodge Jeep - Service Center

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August 04, 2021

I have a Chrysler product, I find the work very good. I I have a Chrysler product, I find the work very good. I stopped coming for a couple of years due to unfriendlyness of front desk. I have come back re More

by Christine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2021

Staff is always very pleasant and ready to assist whenever I have taken my vehicle in. Best service advisors who greet you with a smile. More

by gbenedet1229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karla Cumpson
February 28, 2021

Very professional and the service personnel were very accommodating. They keep you advised of all aspects of your vehicle's repair. Will keep using this facility. More

by brendasymes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

While it took 6 months to get a warranty claim addressed, they completed quickly, washed and detailed the truck and did an oil change. Excellent More

by sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2021

Working with this dealership after the purchase of my 2019 Ram has been nothing short of tremendous. The service team is excellent and I wouldn't bring my truck anywhere else, nor buy from anyone else. M More

by Levi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

We bought our 2020 Dodge Ram and took it in for its first oil change. I’m not happy about being charged $100 for just an oil change. We spent $50k on this truck and in my opinion, we shouldn’t have been cha More

by Glendalechef
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shane Cooper
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 19, 2020

I do have to say, today I went in to purchase and install my snow tires and I was treated with such hospitality and kindness from Shane that it made my morning. He even made me a coffee! The covid situation More

by George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 17, 2020

Thought maybe I could get that seal covered under warranty Hard to tell who who with the masks on.oil changes should be at Longer intervals maybe 100000 kl More

by Ron Vandenberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bone
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Foster
November 09, 2020

Service is too notch the team service advisor very accommodating and not pushy will listen and most importantly usually when I take vehicle to dealership never have had any surprises Most important is More

by Sava
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2020

Your service dept is friendly and do their best, specially Carla but your sales dept. needs help. Kudos for the handicap parking in the service entrance. More

by Mcicic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla
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