Grimsby Chrysler Dodge Jeep

I keep being disappointed. My radiator was replaced after getting burst in my Durango last year and 2 days later my wife was broken down beside the QEW, the expert tech never pu My radiator was replaced after getting burst in my Durango last year and 2 days later my wife was broken down beside the QEW, the expert tech never put the main hose back on correctly. Oh and my fuel cap that was defective was replaced with a cheapo one rather than an orihinal part under yhe warranty. So after letting time pass I went into get new washer nozzles after pricing them at 24.99 each on Mopar.ca. So when I asked for them the price was $34.99. After I questioned the price I was told that they could not sell for much less, so all of a sudden the price went to $30 each....still not sure why I can get them delivered from Mopar cheaper than my dealer will sell them. Fast forward 2 weeks and I get a price for replacing my stock Goodyear tires on the Durango 265 50 r20. So I get a quote from them of $1450 Not including tax or disposal fees etc. I asked do you price match like Honda etc... egh no was the blunt reply. I went to my usual tire guy (Ericway in Beamsville) and got them fitted with all fees and tax for $1018!!!! The sales guys may be good at this dealer but buyer beware at the cost of everything that follows. More

"Exceptional Customer Service" Very friendly, courteous, professional staff! Great experience and even though I was upfront about test driving another vehicle elsewhere before maki Very friendly, courteous, professional staff! Great experience and even though I was upfront about test driving another vehicle elsewhere before making my final decision to purchase, there was absolutely no pressure. I ended up back four hours later and firmed up our deal. Negotiations went well to work within my budget. Marianne was awesome, very helpful and informative throughout the entire process! More

I was able to negotiate my vehicle within my parameters set. The representative demonstrated knowlege of the vehicle extremely well. He reviewed options and costs with consideration , quicky understood our vehi The representative demonstrated knowlege of the vehicle extremely well. He reviewed options and costs with consideration , quicky understood our vehicle needs and preferences. The customer service was fantastic! More

Awesome experience Great dealership, friendly and courteous staff, all around great service and great experience in purchasing our first new vehicle which is also our fi Great dealership, friendly and courteous staff, all around great service and great experience in purchasing our first new vehicle which is also our first truck!! More

Exceptionally easy! A low stress, low pressure process. The staff were courteous and helpful, and I appreciated the ease with which we were able to close the deal. The A low stress, low pressure process. The staff were courteous and helpful, and I appreciated the ease with which we were able to close the deal. The vehicle is exactly what I wanted. More

Very happy with our purchase Knowledgeable, Derrick listen to our needs! Found us a great truck in our budget. Love our truck. Thank you so much for everything. Grant family Knowledgeable, Derrick listen to our needs! Found us a great truck in our budget. Love our truck. Thank you so much for everything. Grant family More

Excellent Mike Beaudoin was true to his word start to finish. Professional, courteous, knowledgeable and painless. We travelled over 2 hours from Cobourg and wo Mike Beaudoin was true to his word start to finish. Professional, courteous, knowledgeable and painless. We travelled over 2 hours from Cobourg and would again More

Great friendly service!! Derrick was very helpful from day one, the rest of the team was equally pleasant to deal with. We would recommend working with Derrick and the rest o Derrick was very helpful from day one, the rest of the team was equally pleasant to deal with. We would recommend working with Derrick and the rest of Grimsby Chrysler to our friends & family! More

Great buying experience Bought a slightly used vehicle recently. Overall a very positive experience. Steve was very helpful and friendly and provided great service. Highly re Bought a slightly used vehicle recently. Overall a very positive experience. Steve was very helpful and friendly and provided great service. Highly recommend to anyone looking to buy new or used vehicle. More

Brand New Dodge Journey GT I had an absolutely amazing buying experience with the folks at Grimsby Chrysler. Derrick Tomlinson went above what I expected to get me into the exa I had an absolutely amazing buying experience with the folks at Grimsby Chrysler. Derrick Tomlinson went above what I expected to get me into the exact vehicle that I wanted in the price range that I wanted to pay. He was very friendly and helpful. He dropped my vehicle off to me personally and made sure that all my questions were answered quickly. Lisa Mallet also assisted me on the financial end and she was great and helpful in what warranty options to select give my driving circumstances. Working with both these folks has been a great pleasure and I would highly recommend Grimsby Chrylser and Derrick and Lisa to anyone looking to purchase a new vehicle. I will certainly be glad to work with them again in the future. More