Great West Chrysler Jeep Dodge

The service department really dropped the ball this past weekend ! I booked my truck in for oil change & tire rotation . I was told they would need it for at least an hour . Then when I dropped it off they weekend ! I booked my truck in for oil change & tire rotation . I was told they would need it for at least an hour . Then when I dropped it off they told me two hours to get it done . When I called to book I was going to wait there for it for the hour . It took them nearly FIVE hours to get it done ! When I dropped it off I was told well you have to understand there were other people who were here at 7 am . What part of I booked a time slot is so hard to do to keep a customer satisfied ? Why overbook and make customers unhappy ? Then I pick the truck up & they didn’t even have the curtesy to clear the oil change message on the dash ! Not happy !! More

Josh was our salesperson and was friendly and accommodating, highly recommend dealing with this gentleman. Overall everyone was friendly, getting the deal done was smooth and fast . Thank you accommodating, highly recommend dealing with this gentleman. Overall everyone was friendly, getting the deal done was smooth and fast . Thank you More

I bought my 2017 wrangler here with Shawn Shute. Great experience then, he bent over backwards for me, and my moms bought vehicles here as well. I decided to go to them to order a custom limited edi Great experience then, he bent over backwards for me, and my moms bought vehicles here as well. I decided to go to them to order a custom limited edition Jeep in the fall of 2021. I placed this custom order, and have asked for an update with the salesman once, and sales manager twice. It’s now March. All three attempts for an update, a confirmation of the order being placed, a wild guess of arrival time, ANYTHING, has gone unanswered, despite the promise to “get back to you in a few minutes,” and the worst part of it all is they ran a full credit check in the fall, got me approved, then later said “oh by the way you’ll have to apply again when it gets here because these are only good for 30 days” and didn’t let me know this until 2 weeks later when I went out of my way to ask multiple times if I had been approved. Why not disclose that info in the first place so my credit score isn’t impacted? With that, the lack of communication, and the unprofessional experience, I most likely won’t be back. Cherry on top is the salesman that placed the order for me sent out an automated email to me today saying “it’s been X amount of months since your purchase (from 2017) please book a maintenance appointment” More

The dealer and its team were very accommodating to all my needs as it related to the purchase and financing of my new vehicle. needs as it related to the purchase and financing of my new vehicle. More

Service was fast polite and very efficient Had an appointment the same day and job was properly executed Thank you guys appointment the same day and job was properly executed Thank you guys More

By far the best vehicle purchase experience ever. Jeff and the staff were incredibly friendly and professional. I told Jeff what we were looking for and he had the vehicle lined up ready for viewin Jeff and the staff were incredibly friendly and professional. I told Jeff what we were looking for and he had the vehicle lined up ready for viewing that same day. Throughout the entire experience Jeff listened and went above and beyond to ensure we got the best deal possible. I had stopped by a dozen dealerships and by far Jeff and the entire dealership made us feel like our business was valued. I will recommend Jeff and Great West Chrysler to anyone purchasing a vehicle and I will be back for any vehicle purchases in the future. More

Was very helpful and expained a lot While he helped me he showed me stuff about the truck I brought he showed me stuff about the truck I brought More

The experience of buying a newer vehicle was make easy. Most of the purchase was made over the phone, really great. Thank You to everyone. Most of the purchase was made over the phone, really great. Thank You to everyone. More

Moe was a very pleasant, knowledgeable and very friendly. I was impressed with his product knowledge and his excellent listening skills. I highly recommend him to anyone who appreciates a pleasant purchasing I was impressed with his product knowledge and his excellent listening skills. I highly recommend him to anyone who appreciates a pleasant purchasing experience More

Best vehicle purchase experience ever. The staff was incredibly professional, kind and knowledgeable. The salesman Josh was great, told him what we were looking for and he had the vehicles The staff was incredibly professional, kind and knowledgeable. The salesman Josh was great, told him what we were looking for and he had the vehicles lined up ready for viewing the colours we liked when we arrived. There was no question that they didn't have the answer to, and throughout the entire experience Josh and the entire dealership made us feel like our business was valued. I will recommend Josh and Great West Chrysler to anyone purchasing a vehicle and it will be my first stop for any vehicle purchases in the future. More