Grande Prairie Hyundai - Service Centre
Grande Prairie, AB
255 Reviews of Grande Prairie Hyundai - Service Centre
Long time at shop but job well done Alyssa did everything she could to get my car fixed . Parts had to be ordered twice and my car was in the shop for nearly three weeks. She got my par Alyssa did everything she could to get my car fixed . Parts had to be ordered twice and my car was in the shop for nearly three weeks. She got my parts covered under warranty and also got me a reduction on my rental car. She was very friendly and helpful and always kept me updated on what was happening with my car. I would defiantly want to deal with her again More
Sudden Service For Vehicle I needed service that was unanticipated, and necessary because I was departing on a long trip. Without an appointment Kevin 'admitted' my vehicle, an I needed service that was unanticipated, and necessary because I was departing on a long trip. Without an appointment Kevin 'admitted' my vehicle, and offered some context and recommendations. More
Amazing Service! My car was out in the shop immediately. Parts were ordered and arrived within 2 days, and installed. Car was ready on time, and extra warranty work My car was out in the shop immediately. Parts were ordered and arrived within 2 days, and installed. Car was ready on time, and extra warranty work was completed within that time too! Great job Alyssa! More
Nice service, nice staff Made an appointment to do checking and other services. Service staff, Crystell, is friendly and professional. Everything went smoothly with her help. Made an appointment to do checking and other services. Service staff, Crystell, is friendly and professional. Everything went smoothly with her help. We got the car back after the service by the end of the day. Recommend their service. More
Great customer service . Alyssa drove to another town to deliver my car keys and paperwork after she finished her work day on a Saturday. Many thanks. . Alyssa drove to another town to deliver my car keys and paperwork after she finished her work day on a Saturday. Many thanks. More
Recieved a new remote starter for free I had a remote car starter done around October, and I was having some sporadic issues with it, and the range wasn't nearly as advertised. It was done I had a remote car starter done around October, and I was having some sporadic issues with it, and the range wasn't nearly as advertised. It was done at Visions Electronics via Hyundai (done there because it was a manual transmission). Anyways, even after having this installed for several months of use and having been back and forth with Visions, I ended up dealing directly with Hyundai for my complaints. Alyssa convinced them to install a new car starter on my vehicle. Free of charge, a far better product, with far better range. Highly recommend. I went in far from happy, and left with a great new product, and a total bill of $0. They even picked my car up for while I was at work just to get it done with. More
Good 1st impression of warranty work. Warranty work completed in timely manner after a bit of extra effort by service dept. good first impression of warranty work. Hope it continues if nee Warranty work completed in timely manner after a bit of extra effort by service dept. good first impression of warranty work. Hope it continues if needed. More
Lack of respect and care I have experienced some of the worst service of my life recently. This service department promised calls back and never called more than once about th I have experienced some of the worst service of my life recently. This service department promised calls back and never called more than once about the same issue. Never answered questions always stepped around a direct answer. Claimed they did work on my vehicle and I was charged for it when in reality t was never completed. It was over 3 months to get an honest answer from their service writer. I would never ever recommend their service department. Very unprofessional and have never left a place feeling as disrespected and mistreated as this facility. More
Warrenty Work I recently had warranty work done to my SUV. It was to be a full day job but sadly it ended up taking a day and a half. Grande Prairie Hyundai set me I recently had warranty work done to my SUV. It was to be a full day job but sadly it ended up taking a day and a half. Grande Prairie Hyundai set me up with a car rental and Hotel as I am from out of town. Everyone was polite, courteous, and very accommodating. All the work to my SUV looked great. Thank you Grande Prairie Hyundai! More
Good customer service We purchased the VIP oil change package and have appreciated the reminder calls to have the vehicle serviced. The service writer was excellent. Very We purchased the VIP oil change package and have appreciated the reminder calls to have the vehicle serviced. The service writer was excellent. Very helpful. More