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Grande Prairie Hyundai

Grande Prairie, AB

4.8
1,150 Reviews
Located in Grande Prairie, AB, Grande Prairie Hyundai is a certified Hyundai retailer committed to providing the highest level of customer satisfaction while offering the finest selection of new and used vehicles in the country, Grande Prairie Hyundai is where Peace Country comes to save! An AutoCanada Dealer Grande Grande Prairie Hyundai belongs to the AutoCanada family of dealerships. AutoCanada is one of Canada’s largest multi-location automobile dealership groups, currently operating 48 franchised dealerships, comprised of 56 franchises, in eight provinces and has over 3,400 employees. AutoCanada currently sells Chrysler, Dodge, Jeep, Ram, FIAT, Chevrolet, GMC, Buick, Cadillac, Infiniti, Nissan, Hyundai, Subaru, Mitsubishi, Audi, Volkswagen, Kia, BMW and MINI branded vehicles. In 2014, our dealerships sold approximately 57,000 vehicles and processed approximately 786,000 service and collision repair orders in our 822 service bays during that time.
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11418 Westgate Drive

Grande Prairie, AB

T8V 8L2

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Showing 1,151 reviews

December 18, 2015

Good 1st impression of warranty work. Warranty work completed in timely manner after a bit of extra effort by service dept. good first impression of warranty work. Hope it continues if nee More

by Steve19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard
December 17, 2015

Amazing. Helpful. Kati was the lady who helped me. She was very helpful and knowledgeable. She made me feel very welcome and helped me through the process to find a car More

by Ceaston1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman, Kaitlyn Malcolm
December 13, 2015

THE best service 😀 I walked into Gp Hyundai with the hopes of getting out of my 2012 Jeep Wrangler sitting at 101,316km . I was looking for smaller payments , newer & lo More

by Sarahmcaleer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett , Meaghan Odegard
December 11, 2015

Amazing service!! I am very pleased with service I received at Grande Prairie Hyundai! Meaghan went above and beyond to get me approved on my own. She got me a vehicle More

by Roxanne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
December 11, 2015

Purchase of 2015 Santa Fee in November Review Kati Carlson was our representative and she was totally professional and awesome! Grande Prairie Hyundai gave us excellent service and Kati made gave More

by 2015 purchase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
December 08, 2015

Great Customer Service!! I had a great experience purchasing my Hyundai Sante Fe Sport last week! Kati went over and above to make sure I was getting the best deal I could and More

by Echo8621
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ryan Chapman
December 03, 2015

Best DEALER EVER!!! I am so impressed with the service at GP Hyundai! I hadn't planned on buying a car the day I went in, I had only planned to look at rates. As this wa More

by linds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard, Ryan Chapman
December 03, 2015

Lack of respect and care I have experienced some of the worst service of my life recently. This service department promised calls back and never called more than once about th More

by HyundaiAccent08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lori Peterson
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2015 -

Grande Prairie Hyundai responded

Grande Prairie Hyundai participates in the Dealer Rater Certified Dealer Program. We are committed to providing high quality customer service, but based on your Dealer Rater review, you did not share that experience. That is disappointing to us. I am sorry that you have feel our service department has failed to meet your expectations regarding your vehicle concerns. Our licensed Hyundai trained technicians and professional service advisors do their best to efficiently and effectively work on analyzing and repairing vehicles and communicating their findings to our clients. We do not want you leaving with unanswered question regarding your vehicle or your invoice. We would like the opportunity to work with you to rectify this situation. If you would be so kind as to contact our service manager, Lori, she would welcome the chance to learn more about what happened and work on a solution with you. Lori can be reached at the dealership at 780.532.5233 ext. 1403. Grande Prairie Hyundai strives for 100% customer satisfaction 100% of the time. I am grateful that you brought your concern forward, without honest customer feedback it would be impossible to reach our goals.

December 01, 2015

amazing!!!! i purchased a SanteFe from the Grande Prairie Hyundai. Meaghan Odegard was my sales woman. i just wanted to say that she made my experience so amazing More

by krissi585
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meaghan Odegard
December 01, 2015

Great customer service Ok so I have dealt with Megan and will before. But nothing like this. Megan called me she knew that I was wanting my wife to get out of her car and in More

by Leoandmel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Meaghan Odegard, Ryan Chapman
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