Goderich Honda

Absolutely a nightmare trying to get anyone to do anything for you at this dealership. No accountability whatsoever and quite frankly I have no idea how there vehicles get safetied. Terrible experien anything for you at this dealership. No accountability whatsoever and quite frankly I have no idea how there vehicles get safetied. Terrible experience overall, and also the general manager named Pat needs to find a new job I don’t think customer service is his strong suit. Take your money and business somewhere else this place is awful. More

Absolutely a wonderful dealership Scott and Alex went way beyond to make my Purchase very satisfying I’ll be back and recommend tham highly thank you so much guys and Jennifer to great work beyond to make my Purchase very satisfying I’ll be back and recommend tham highly thank you so much guys and Jennifer to great work More

We like the service. These people are very accommodating with service scheduling and their performance / quality is always good. Honda could make service less expensive. W These people are very accommodating with service scheduling and their performance / quality is always good. Honda could make service less expensive. We easily recommend this dealer. More

Bought a new vehicle Easy from start to finish and LOVE my new suv! Everyone was very helpful and felt absolutely no pressure. Figured out all licensing so we didn’t have Easy from start to finish and LOVE my new suv! Everyone was very helpful and felt absolutely no pressure. Figured out all licensing so we didn’t have to More

Worst Customer Service!!! Buying a car from Goderich Honda has to be the worst customer service experience of my life. We bought a CR-V for the company, it took Honda Goderich Buying a car from Goderich Honda has to be the worst customer service experience of my life. We bought a CR-V for the company, it took Honda Goderich about a week to even get a RIN for the car! After only 9,248km it had a brake problem that wore the pads 1mm on the front and 7mm on the rear. It left us with a vehicle that was “unsafe to drive” according to another dealership. Goderich Honda blamed my colleague, suggesting it was due to aggressive driving they even accused my colleague of lying. In fact, it seemed like anything to avoid any cost. At one stage, before they started ignoring emails (even at senior levels), the General Manager told us to deal with Honda Canada and wished us a sarcastic “Good Luck”. Honda Canada were even less helpful and told us to go back to Honda Goderich and speak with the Manager, the same person we had been speaking with. Goderich Honda, never again ! Honda, probably not, if this is the quality of dealership. More