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Germain Subaru of Columbus

Columbus, OH

Overview
Reviews
Vehicles
4.5
174 Reviews
Call Dealership (614) 347-6450

1395 Auto Mall Pkwy

Columbus, OH

43228

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Showing 174 reviews

May 21, 2024

Came in for service not expecting to buy a car. My salesperson, David, was great. Offered a test drive and a no pressure approach. Quick financing process and was offered the best trade-in value I More

by BPhipps
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
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May 21, 2024 -

Germain Subaru of Columbus responded

We're delighted to know you had a great experience with David and our team at Germain Subaru of Columbus. It's wonderful that we could provide a no-pressure approach, a quick financing process, and an excellent trade-in value. Thanks for sharing your feedback - enjoy the ride!

Helpful
May 11, 2024

Service is way too expensive for my budget! I need only absolutely safety items done! More

by Davidseebach38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service employees!
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May 13, 2024 -

Germain Subaru of Columbus responded

David, we strive to offer competitive prices, so we apologize if you felt the cost of our services was out of reach. Your feedback is appreciated and if you need anything else, the Germain Subaru of Columbus team is here to help!

Helpful
May 08, 2024

Kudo's to Lorrie for her follow up on my missing accessories. Thanks, Chris. Good job by all! More

by Cl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorrie
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May 08, 2024 -

Germain Subaru of Columbus responded

We are happy to hear that Lorrie and Chris ensured you had everything you needed! Thanks for stopping in and leaving Germain Subaru of Columbus a review.

Helpful
May 07, 2024

Had a problem with a Thermocoupler on my 2020 Subaru Outback. James got it taken care of for me with no charge to myself. Very appreciative of the job he did. More

by bharbert58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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May 07, 2024 -

Germain Subaru of Columbus responded

It's great to know that James was able to resolve your issue efficiently and at no cost. We're always here for you at Germain Subaru of Columbus!

Helpful
April 30, 2024

Great service today at Germain Subaru, we had new brakes and rotors installed. They have a great waiting area and staff is friendly. More

by heidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Apr 30, 2024 -

Germain Subaru of Columbus responded

Heidi, we're glad to know you had a great experience at Germain Subaru of Columbus. We strive for excellent service and friendly staff! Thanks for your feedback.

Helpful
April 26, 2024

Everyone was helpful, kind and informed. I never felt pressured and they all wanted to listen to what I needed in a car. I would highly recommend this dealership. More

by pmbchill
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamal
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Apr 26, 2024 -

Germain Subaru of Columbus responded

We're glad to know you had a positive experience with our team at Germain Subaru of Columbus. We always aim to listen and meet the needs of our customers without any pressure. Thanks for recommending us!

Helpful
April 18, 2024

Excellent service excellent attention she is very nice she said 45 minutes not passed of 45 min More

by Dalvarez1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emma
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Apr 18, 2024 -

Germain Subaru of Columbus responded

Thanks for choosing Germain Subaru of Columbus. We are glad to hear that our team provided efficient service!

Helpful
April 13, 2024

Nice, helpful. Clean Fixed my tire no charge. Rescued me since I forgot Bella’s leash and collar in my car. More

by Forr2017est
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
They told me their names but I’m getting a blank.
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Apr 15, 2024 -

Germain Subaru of Columbus responded

We're glad to know that our team at Germain Subaru of Columbus was able to assist you, especially with your tire issue. We always strive for the best service possible! Thanks for sharing this positive experience.

Helpful
April 10, 2024

The salesman was excellent, great knowledge, they went out of the way to locate me my car and found one a little more expensive--- no increase in the sell price. Clay did an excellent job of going over th More

by ernest45338
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay and Daniel
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Apr 11, 2024 -

Germain Subaru of Columbus responded

We're delighted to know that our team at Germain Subaru of Columbus was able to provide you with an excellent car-buying experience! Your kind words about Clay and the rest of our staff are greatly appreciated. We look forward to serving you again in the future!

Helpful
April 02, 2024

Very professional and fair in their dealings. I am impressed with the entire sales finance and management teams More

by thewynmethod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron and Larry
Report | Print
Apr 03, 2024 -

Germain Subaru of Columbus responded

We're glad to know our team at Germain Subaru of Columbus left a positive impression on you. Thanks for recognizing their professionalism and fairness!

Helpful
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