George Stockfish Ford Sales Ltd

Typical Went in to get a trailer hitch installed on my Ford Escape. Estimated a 3 hour job and 5 hours later I left with my new hitch installed. Typical Went in to get a trailer hitch installed on my Ford Escape. Estimated a 3 hour job and 5 hours later I left with my new hitch installed. Typical More

Purchase went well but service is terrible I love my ford and have no complaints about the vehicle but I will most definitely never by from stock fish again as the service department is terribl I love my ford and have no complaints about the vehicle but I will most definitely never by from stock fish again as the service department is terrible. More

prescheduled Service re Recall ... arrived NO Parts! (no cal I received a Recall notice dated Nov 15 for my Ford Escape. I called Dec 8 to book my Service apt for the Recall ... planned for Wed Dec 27 at 8am. W I received a Recall notice dated Nov 15 for my Ford Escape. I called Dec 8 to book my Service apt for the Recall ... planned for Wed Dec 27 at 8am. Was assured parts would be in. I drive in on Dec 27, found out there was no part on stock & I should phone in January to reschedule (if recall part is in) . I explained I drive from out of town (37 kms each way), it was -31C with windchill to add and this was NO the service I expect. Surely someone could have called me to reschedule knowing I had an apt for a part that needed to be in stock. As I said to the Service rep (who apologized), it was not his fault but rather A REFLECTION ON THE WHOLE SERVICE DEPARTMENT. This was totally unacceptable that I was not called to have my apt cancelled, no follow up offered re the inconvience and cost to me. As a past customer with a Ford Tempo, Windstar, Escape, Explorer, Escape (yes 2 times). This service experience is totally UNACCEPTABLE. I think if Stockfish Ford looked at the local Toyota Dealership (my wife has a CAMRY), they would see what "putting the customer first" means. Not at all impressed by my experience ... just unacceptable lapse in service follow-up! More

SERVICE VISIT went in for service and was treated with respect. all charges were explained in detail. very friendly and funny staff. they made me feel at home. went in for service and was treated with respect. all charges were explained in detail. very friendly and funny staff. they made me feel at home. More

Worst service ever Aaron the service manager is awful. Took them all day to do an alignment and an oil change. Kept getting different answers when I asked him a question Aaron the service manager is awful. Took them all day to do an alignment and an oil change. Kept getting different answers when I asked him a question. And he left before going over the work order with me. I will never ever go back. More

Very Helpful and Friendly! I bought my first car with Tony and he was very helpful. Ended up in a great Ford Fiesta and I got a great deal! I bought my first car with Tony and he was very helpful. Ended up in a great Ford Fiesta and I got a great deal! More

Really grateful! I'm so happy I went to see the used vehicles at Stockfish Ford that day! I had a very limited amount to buy one,Tony showed us what was available in t I'm so happy I went to see the used vehicles at Stockfish Ford that day! I had a very limited amount to buy one,Tony showed us what was available in the $100 lot and I bought a car there. Very satisfied with the car and very very satisfied with how helpful Tony was. When friends and family ask me where I got my car, I'm glad to tell them. More

Understanding and helpful We were looking for an inexpensive reliable vehicle for our daughter. We found one on the $100 lot.. We were treated with respect and courtesy! Tony We were looking for an inexpensive reliable vehicle for our daughter. We found one on the $100 lot.. We were treated with respect and courtesy! Tony is a great person to deal with. He is understand and helpful. More

great service with friendly staff I have been going to this dealership for years to this dealer and they care about the average joe.no suprises . you can trust these people to keep you I have been going to this dealership for years to this dealer and they care about the average joe.no suprises . you can trust these people to keep your vehicle in tip top working order.. More

Mechanical issue To sum this up quickly, I was about 4 hrs drive into my 16 hr up north with a group of friends. We stopped for a break when suddenly the trailer brake To sum this up quickly, I was about 4 hrs drive into my 16 hr up north with a group of friends. We stopped for a break when suddenly the trailer brakes locked up and wouldn't let us move. I took my 2015 F150 to Stockfish Ford. We were met by a very friendly female service advisor. We explained our situation and the problems we were experiencing and she quickly began to work on getting our problem resolved. After a short 2.5 hour wait we were on our way. I wanna thank the service lady and the mechanic for working through their lunch to get us our way. Greatly appreciated and had a great first experience at this dealership. More