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Genesis London

London, ON

5.0
13 Reviews

300 Southdale Rd E

London, ON

N6C 5Y7

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13 Reviews of Genesis London

April 14, 2024

All staff, specifically our Acquisition Experience Manager, Christian (Chris) Latis, and later on, Brianne, Genesis Ownership Manger, EXCEEDED OUR EXPECTATIONS, of which we didn't even know was possi More

by duguaylad
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brianne Williams, Cristian Latis
March 26, 2024

A friendly non-pressure environment to test and buy your vehicle in. I had a complex trade-in issue that Genesis supported me through the process. Cristian Latis was great to deal with! I would highly recom More

by t
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cristian Latis
March 04, 2024

What wonderful car buying experience. Who knew it could be so easy. Stephanie Gartly is a very knowledgeable salesperson. More

by David Lariviere
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartley
June 07, 2023

Dealing with Genesis London was the best experience we've ever had in car-buying. From the first contact (with Stephanie), to delivering the vehicle, the entire process was facilitated and supported with the More

by maggiedale9
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartley
April 12, 2023

Stephanie from Genesis made my buying experience EXCEPTIONAL from start to finish. I HIGHLY recommend Stephanie and the team at Genesis London for your next luxury vehicle purchase! You will not be More

by Layla
Recommend Dealer
Yes
Employees Worked With
Darlene Vallas, Stephanie Gartley
November 14, 2022

Christian has always given us the best service with any car purchase. Christian has always been available for us. Would have no problem recommending him to anyone. More

by jwseabrook
Recommend Dealer
Yes
Employees Worked With
Cristian Latis, Darlene Vallas
Nov 15, 2022 -

Genesis London responded

Thank you very much! We're glad to hear you had such a great experience purchasing your vehicle with Cristian and our team here at Genesis London. If there's ever anything else we can help you with, please don't hesitate to let us know!

November 03, 2022

Outstanding service from Cristian. Answered all my questions, very quick to respond. At the dealership, really nice people, all round top notch experience getting my new Genesis. More

by rickspencer111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Latis
Nov 15, 2022 -

Genesis London responded

Thank you very much Rick! We're glad to hear you had such a great experience purchasing your vehicle with Cristian and our team here at Genesis London. If there's ever anything else we can help you with, please don't hesitate to let us know!

Nov 15, 2022 -

rickspencer111 responded

I will indeed. Thank you again to Cristian and team. Super happy with the personalized service.

August 10, 2022

Love the building, the new car lineup and my favourite people to help me select a new vehicle! Thanks again! We love our cars! More

by Jeff Spencer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haas Hajazi, Cristian Latis, Suresh Verma
Aug 15, 2022 -

Genesis London responded

Thank you for the 5-star review and feedback Jeff! If there's ever anything else we can help you with, please don't hesitate to let us know!

June 30, 2022

Genesis London was the easiest dealership I have ever worked with. Had a wonderful experience purchasing our GV70. The process was stress free and pleasant. Stephanie was efficient, very thorough and kno More

by MG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartley
Jul 20, 2022 -

Genesis London responded

Thank you very much for the feedback about your experience working with Stephanie to purchase your GV70! Take care, and if there's ever anything else we can help you with, please don't hesitate to let us know!

June 04, 2022

I must say that it's a little disappointing that we didnt end up with a GV80. It's been several months of working with Stephanie and ultimately there was an element of the vehicle that just didn't fit our More

by TV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie Gartley
Jun 06, 2022 -

Genesis London responded

Thank you very much for the feedback about your experience working with Stephanie. We're sorry that the GV80 didn't fit the needs you had for your family, but are very glad to hear despite this you were happy with your experience with us at Genesis London. We look forward to seeing you again soon!

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