Finch Hyundai
London , ON
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews By Type
Showing 1,073 reviews
Sales people excellent, service...not so much After reading some decent reviews about the Hyundai brand, we bought a used Accent from Finch. We were told that it had a thourough inspection and ser After reading some decent reviews about the Hyundai brand, we bought a used Accent from Finch. We were told that it had a thourough inspection and servicing. It was clean, nicely detailed and the body was in great shape. It drove well. The price seemed very good for the stated condition. We figured that buying from a Hyundai dealership would help ensure it was in decent shape, since the dealership reputation would be riding on the brand and product quality. That's the logic on which we based our trust. The sales experience was second to none because of Danny Chervonyi. Excelent fellow. Very polite and attentive. He was a pleasure to deal with. Based on that experience, we would have given a 5-star rating across the board and a resounding "Yes" recommendation. The lower ratings and the "No" recommendation in this review reflects our experience with the service department. After buying the car, we took it to our service garage right away for winter tires. The mechanics also gave it the once over and advised us that the power steering lines were seeping and that they were so rusty they should be replaced before they start leaking badly - or fail altogether. Our mechanic would not have passed it for safety in this state. We went back to the dealership with our obvious concerns and the used car sales manager said he would make it right, but the Finch Hyundai service manager said, since the lines were just seeping and not "leaking" it passed minimum safety standards, so - even though it was less than 30 days since purchase - the service department would not fix the problem as part of the sale. Their quote to have us pay for the repair was substantially higher than at our own mechanic. They also told us that a squeal that had developed in the steering was because the serpentine belt was an older, after-market brand that had stretched and would need to be replaced. We had the steering line replacement done at our service garage. The belt, as it turned out, was fairly new, not stretched and just needed a tension adjustment. The car also quickly developed a front-end rattle once the weather turned cold but, not trusting the quality of service at the dealership - if selling a car that just meets minimum standards is ok - we will also have our own mechanic deal with it. In fact, although we were given some free oil changes as part of the sale, we'll probably just pay for our seasonal service and oil change at our own mechanic. More
Amazing experience! I just want to thank Jamal, Adam, and Samir. Those 3 gentlemen helped me make a stressful situation so easy. They took care of me like I was family I just want to thank Jamal, Adam, and Samir. Those 3 gentlemen helped me make a stressful situation so easy. They took care of me like I was family and got me driving away in a brand new Tucson. Thank you all so much, and for anyone who might not be sure which dealership to go to, GO TO FINCH HYUNDAI! They have such amazing customer service, their management is incredible, and I will now forever be a customer at Finch Hyundai as long as these gentlemen are there. More
Great Service This is my 3rd Hyundai and I love these vehicles, I will probably be back for more. And will encourage my family to come here. This is my 3rd Hyundai and I love these vehicles, I will probably be back for more. And will encourage my family to come here. More
The best car service i ahve ever had I would like to say Finch Hyundai is a world class service above and beyond of the customer service right down to getting the right price and the righ I would like to say Finch Hyundai is a world class service above and beyond of the customer service right down to getting the right price and the right finance .My experience with finch was awesome and very comfortable Thanks to Clint and Muhana very nice to meet both of you gents .Cheers More
Thank you for your service and great hospitality especially Mr. Muhana for his assistance and cooperation to get my vehicle as I wanted and requested especially Mr. Muhana for his assistance and cooperation to get my vehicle as I wanted and requested More
Thank you Jihad for your excellent and professional service. Made purchasing comfortable and straight forward. Would definitely recommend Jihad to anyone looking to purchase a new vehicle. service. Made purchasing comfortable and straight forward. Would definitely recommend Jihad to anyone looking to purchase a new vehicle. More
Welcoming, friendly, helpful Nick has been patient, honest, knowledgeable, always ready to research more information for us. He is understanding of our needs and criteria for t Nick has been patient, honest, knowledgeable, always ready to research more information for us. He is understanding of our needs and criteria for the vehicle we need and ready to help us get the right one at our pace. Would recommend Nick to get you the right car. More
Santa Fe I just wanted to say thank Jihad for the excellent customer service! He made the process of purchasing my new vehicle a pleasure and very stress free. I just wanted to say thank Jihad for the excellent customer service! He made the process of purchasing my new vehicle a pleasure and very stress free. I had told Jihad on my first visit that I was not sure of what type of vehicle I wanted and despite being harassed from other dealerships, Jihad never pressured me. He was very informative, friendly, professional and it was a pleasure to work with him. I will definitely be recommending Jihad to all my friends and family if they are looking for a vehicle in the future. I love my new Stormy Sea 2020 Hyundai Santa Fe! Thank you Jihad and Finch Hyhundai ! Merry Christmas, Debbie Giles-Ross More
I was very happy, again, to have Cristian as my sales rep and Clint work finance with me to get the Aqua Blue Hyundai Tucson and Clint work finance with me to get the Aqua Blue Hyundai Tucson More
First time purchasing a vehicle at Finch. Nick made the experience a pleasure, and I will definitely purchase again. To go through the purchase process with a salesperson who actually cares for the clien experience a pleasure, and I will definitely purchase again. To go through the purchase process with a salesperson who actually cares for the client is what I value most. Thank you Nick !!!! More