Erinwood Ford

The guy on the website with the BIG smile! We went to Erinwood Ford after a not so good experience at another dealership. I googled to see if there are any Ford dealerships open on Sunday's, a We went to Erinwood Ford after a not so good experience at another dealership. I googled to see if there are any Ford dealerships open on Sunday's, and they came up. I checked out the website to see if they had available stock of what we were looking for and they had a great selection available. For some reason I decided to checked out the Staff section of the website as a scrolled through the pics, I stopped at the picture of a sales representative with a big smile, he caught my attention. The next morning on the Sunday we called the dealership to arrange an appointment for that day. When we arrived to the dealership, to our delight we were scheduled to see Mark! The guy on the website with the big smile. I had a good feeling about this place and we confidently bought our vehicle that same day. Our experience at Erinwood Ford, was extremely positive and easy going. Starting from browsing on their website to the friendly reception and dealing with Mark and his great support team. Everyone in the Erinwood Ford family was very professional and friendly. I highly recommend Erinwood Ford to anyone looking for a positive experience More

Professional, caring, patient, thorough customer service I was serviced by Martin, whom wore a very nice smile at all times. He was very friendly and inviting. His customer service is not be compared but ex I was serviced by Martin, whom wore a very nice smile at all times. He was very friendly and inviting. His customer service is not be compared but experienced. Answered my many questions with knowledge and/or sought answers to put me at ease with any purchase. Great experience! I recommend paying Martin a visit at Erinwood Ford for any and all your vehicle needs. More

Great people, Great Dealership I have been buying and leasing cars and trucks from Erinwood Ford for over 25 years now and I have not had one bad experience. John Brimo sold me my f I have been buying and leasing cars and trucks from Erinwood Ford for over 25 years now and I have not had one bad experience. John Brimo sold me my first F150 back then and now Martin has become my go to guy. Martin has been a great addition to the sales staff at Erinwood Ford and I have become a personal friend of both Martin and John. Carol and Bory are so easy to deal with and they always make you feel appreciated as a customer. I have and will continue to send family and friends to Erinwood Ford as I know Martin and the rest of the staff will take care of them. Keep up the great work, don't change what has been working for all these years and I am looking forward to my next new Ford in the future. More

Outstanding Buying Experience at Erinwood Ford "I was quite pleased with my purchase of a 2017 Ford F150 SuperCrew at Erinwood Ford. Sales and Leasing Consultant, Addy Seth, performed his duties in "I was quite pleased with my purchase of a 2017 Ford F150 SuperCrew at Erinwood Ford. Sales and Leasing Consultant, Addy Seth, performed his duties in a very professional manner. His knowledge of the Ford brand was comprehensive. His personable and trusting nature made it a pleasure to conduct business at the dealership. He took great care explaining each step of the buying process and hands-on instruction of various auto components. Likewise, during the financing arrangements, Bory Chak, Financial Services Manager, also performed in a very admirable fashion. He took great care explaining various financing options and added protection plans. The simple-to-understand yet comprehensive financing documentation presented by Bory added to the experience. During my visit, I was introduced to Nick Palalas, Director of Used Car Sales. Again, I was met with courtesy and professionalism. After friendly discussion, Nick and I we were able to reach a mutual agreement on an acceptable trade-in value. He impressed upon the dealership's commitment to high levels of customer satisfaction. On "pick-up" day the vehicle presented as extremely clean and added options were fully installed as agreed. All the necessary vehicle documentation including registration plates were presented and explained in a timely manner It is also important to mention that the actual physical layout of the dealership in inviting to the sales process. Its clean and spacious environment is second-to-none topped off with a cup of espresso in a well designed customer waiting area. It is abundantly obvious that Erinwood Ford takes great pride ensuring the complete buying process is rewarding thus extending the business relationship beyond the immediate sale knowing happy customers are repeat customers." Mel Young Toronto More

Positive Expereince Thanks to Victor N. and Dave R. Ability to facilitate completion of Lease transfer in an expedited manner is appreciated. Enjoy your week gentlemen. Thanks to Victor N. and Dave R. Ability to facilitate completion of Lease transfer in an expedited manner is appreciated. Enjoy your week gentlemen. Best regards, Happy customer More

Great! A great help when trying to find a first car. He made sure we were happy and looked after at all time during the purchasing process. I would recommend A great help when trying to find a first car. He made sure we were happy and looked after at all time during the purchasing process. I would recommend him friends and family for the great worm that he is doing. More

Excellent Sales experi nice with Vivian We had an excellent sales experience with Vivian when we ordered our new F350. She was always personable, knowledgeable, and timely. She made the en We had an excellent sales experience with Vivian when we ordered our new F350. She was always personable, knowledgeable, and timely. She made the entire process smooth and easy. Thank you Vivian! We love our new truck! More

My new car experience I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However I just recently picked up my brand new Ford Escape. This was my first brand new car and at age 59 I thought this would be a little stressful. However the sales associate Doug Keen made this experience a pleasant one. He is very knowledgeable and was extremely patient with me answering all my questions and showing me how to operate all the systems. Even after I left the lot he has touched base with me making sure everything is going well and asking if I have any questions or issue. His customer service is second to none and I would recommend him highly. Sincerely, Diane Wilson More

Lemuel Weekes and Robyn Barrett are the best Both Lemuel Weekes and Robyn Barrett worked hard and took time for me to get my new Ford Fusion. They offer the best service ever... Both Lemuel Weekes and Robyn Barrett worked hard and took time for me to get my new Ford Fusion. They offer the best service ever... More

First time buyer! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! I just bought my first new vehicle from Erinwood Ford with Doug and would highly recommend him and the dealership to anyone looking to buy! More