Erinwood Ford

Excellent customer service This was the best experience I have ever had buying anything. Before coming to Erinwood Ford and having the pleasure to meet Martin Menzies, I visited This was the best experience I have ever had buying anything. Before coming to Erinwood Ford and having the pleasure to meet Martin Menzies, I visited a few other dealers that didn't come close to giving me what I wanted. Martin was extremely straight forward with me and gave me the type of experience I doubt I would find at any other dealership. I would have to give this a 10/10 for quality and customer service. I will definetly be recommending Erinwood Ford to everyone I know and Martin Menzies as there salesperson. More

There is a reason why Dave Grittani is #1 After much searching for a new vehicle we took the 1 1/2 hour drive to Erinwood Ford for various reasons. Dave greeted us like family, in fact the ent After much searching for a new vehicle we took the 1 1/2 hour drive to Erinwood Ford for various reasons. Dave greeted us like family, in fact the entire Erinwood staff we met treated my son and I as family as well. No pressure, just top shelf professionalism which exceeded our expectations in purchasing a new vehicle. Dave is very informed about Erinwood's inventory and did not up sell us or force a deal. I was in no hurry in purchasing a vehicle, but the price he offered was too good to refuse. Our local dealers were $$$$ more. Take the drive you won't regret it. Dave was always in contact either by phone and/or email. Made the deal making process very painless. There is a reason why Dave and Erinwood Ford are #1......they treat people with respect.....old school. I made a new friend and would highly recommend and their entire Erinwood Family. All the best - Tom P.s. enjoy the tomato sauce and Niagara's finest peaches. More

Dave was excellent! Dave's service helping us find our Ford F-150 was top notch. I would not hesitate buying another vehicle through him. What stood out the most was Dave's service helping us find our Ford F-150 was top notch. I would not hesitate buying another vehicle through him. What stood out the most was how much he cared for his customer. For example, after locking in a price for the truck we wanted Dave informed us that the truck would be ready with the additional accessories we requested in just a short week. A couple of days went by and Dave contacted us notifying that there was a new announcement from Ford that if you had currently owned a Ford (which we owned a 2005 Ford F-150) you received an additional $750 off the price of your new Ford. This announcement came after we agreed upon a price. Most sales reps at different dealers probably would have kept quiet and pocketed the $750 themselves as the price was already agreed upon. However, Dave went out of his way to grant us the $750 off the truck! This was much appreciated. Anybody that gets Dave as a Sales Rep is very lucky. More

Fantastic first purchase experience !! I went in looking for a Ford Edge. I had the opportunity to test drive some of them. Martin was very helpful in finding us our ideal Ford Edge and cus I went in looking for a Ford Edge. I had the opportunity to test drive some of them. Martin was very helpful in finding us our ideal Ford Edge and custom tailored the deal to fit our budget. Thoroughly explained the different makes , add ons and features the car had. Very understanding, helpful , did not rush but was efficient. He made the process uncomplicated and answered our questions. He went above and beyond: and we are extremley happy with our new Ford 2017 Edge. Look forward to working with him in the future again . More

Easy, efficient and friendly. I knew what I was looking for, gave Martin the details before coming in and he delivered on everything I wanted. He was personable and very knowledge I knew what I was looking for, gave Martin the details before coming in and he delivered on everything I wanted. He was personable and very knowledgeable of the Ford products. He answered all my questions and made it clear that he was always available if I had more, even after the sale was completed. I never felt pressured to make the purchase. Buying a car is not my favourite experience, he made it painless. This is my second purchase at Erinwood. The first was good, but this one topped it. More

Best experience I m extremely happy with this dealership specially Addy my sales representative. After leasing 2 trucks from them, I recommended this dealership to I m extremely happy with this dealership specially Addy my sales representative. After leasing 2 trucks from them, I recommended this dealership to my friends and family. More

Service Advisor - Chris Scott Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I woul Good Morning, I was in your dealership on August 29, 2017, Service Department, because my fob would not work. I was told by one Advisor that I would need to make an appt. to have a diagnostic done to see what the problem was. I had mentioned that I had purchased a new battery and that wasn't it. It was just then that Chris, an Advisor over suggested that before I spent that kind of money, perhaps he would be able to sort out the problem. It turned out he could and I was so happy and grateful as the alarms had been going off; I could not lock the car with the button inside and it was unsettling. He just made my day! It is because of his quick service and solution, unsolicited (certainly a solution unknown to me) I will return to Erinwood Ford to purchase a new key and fob and will consider in the future purchasing my next Ford. Never underestimate the power of a good turn! Thank you Chris! Donna More

Excellent experience buying the new truck! I am from Sudbury and after looking around this area, I decided to call Erinwood to see what they could do for me. After connecting with Mark, it was I am from Sudbury and after looking around this area, I decided to call Erinwood to see what they could do for me. After connecting with Mark, it was an easy decision. There was no pressure, just honesty and prompt service which made it a no-brainer for me. The experience with Erinwood was great with nothing to worry about and all things were taken care of, so that I could drive down, exchange my trade and drive out of there with my new F150. There was great follow up and continues to be great service. I have told others about the great experience. No other dealer in my area could touch Erinwood's price and service. Thank you Mark and Thank you Erinwood. More

new f150 great experience, the sales person was friendly and helpful. No pressure to buy or upselling. I will definitely keep Erinwood in mind for my next new great experience, the sales person was friendly and helpful. No pressure to buy or upselling. I will definitely keep Erinwood in mind for my next new vehicle . More

Review: Purchase of 2012 Ford Focus The staff at this dealership are very helpful! I had a pleasure purchasing my first car through Habib last year! He made the experience quick and enjo The staff at this dealership are very helpful! I had a pleasure purchasing my first car through Habib last year! He made the experience quick and enjoyable. He went above and beyond in providing me with all necessary information as well as provided me with exceptional customer service! More