Great service. I was going to look at a different vehicle, but it sold. I then told the associate what I really wanted was a Lincoln MKX. He was shocked because they just got one in. I then looked at it and it was in great shape. I was looking at other ones from other dealer ships, but the quality was not good nor the service. Charlie helped me every step to make sure it was a great experience. Best customer service ever. My family have all bought vehicles from Charlie. I highly recommend him!