Dow Honda
Ottawa, ON
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169 Reviews of Dow Honda
What a great experience! We just bought our first Honda CRV at Dow Honda and what a great experience. From the moment we walked into the dealership until we drove away, we wer We just bought our first Honda CRV at Dow Honda and what a great experience. From the moment we walked into the dealership until we drove away, we were treated beautifully. Our salesman, Ben McCoy is low pressure, knowledgeable and approachable. After a test drive and product research, we decided to finance the vehicle and dealing with Dawn Mackillop made it a breeze. We highly recommend using Dow Honda as a place to buy your next vehicle. More
Excellent buying experience Recently purchased a new CR-V from Dow Honda. Kris Mukherjee was our sales person. He was very informative, friendly and personable. Made the buyin Recently purchased a new CR-V from Dow Honda. Kris Mukherjee was our sales person. He was very informative, friendly and personable. Made the buying experience very easy. We are very happy with our purchase and the entire buying process. Thank you, Kris! More
THEY SOLD ME A CAR WITHOUT BRAKES WORST EXPERIENCE EVER. DO NOT BUY YOUR CAR FROM DOW HONDA. I BOUGHT A 2014 CIVIC like 3 weeks ago, FIRST OF ALL, RYAN (an employee ) Added rust pro WORST EXPERIENCE EVER. DO NOT BUY YOUR CAR FROM DOW HONDA. I BOUGHT A 2014 CIVIC like 3 weeks ago, FIRST OF ALL, RYAN (an employee ) Added rust protection to my bill without my consentement, when i noticed it he said he added it just in case i changed my mind (when i clearly stated that i didnt want their rust protection plan). SECOND OF ALL, they sold me a car without brake ( the rear pads were DONE, metal on metal). When i heard the noise i called them like 4 times , no one answered, so i went to the nearest garage, i had them fixed with brand new parts. When i went back there with the receipt and the old parts as proof( with the Honda branding and the serial number on them), THE MANAGER TOLD ME I WAS LYING , THAT I WAS TRYING TO "PULL A FAST ONE". Without any consideration for my case. I could have paid with my life. WORST EXPERIENCE EVER, NO CUSTOMER SERVICE,.NO PROFESIONALISM, LACK OF RESPECT. DO NOT BUY YOUR CAR FROM DOW HONDA More
Great team My wife and I just purchased a vehicle and the service and sales manager " bezhad" was amazing. Highly recommend. We will see you again when the time My wife and I just purchased a vehicle and the service and sales manager " bezhad" was amazing. Highly recommend. We will see you again when the time comes Thanks More
Excellent Proffesional Client service Recently bought Honda Accord 2014. I am very happy with the Sales and Finance department. I definitely recommend Mr. Joseph Wanna, if you want to buy Recently bought Honda Accord 2014. I am very happy with the Sales and Finance department. I definitely recommend Mr. Joseph Wanna, if you want to buy used or Pre-Owned vehicle. He is very intelligent and Professional sales person .Also, Mr. Bob Cooper from finance department is very knowledgeable and helpful person .He gives very good advice. Finally I would say go to DOW Honda is best if you want to purchase Used or NEW Vehicle. More
Joseph Wanna Pre-Owned Sales Consultant..Very Honest and Pro Recently bought Honda CR-V 2010. I am very happy with the Sales and Service department. I highly recommend Mr. Joseph Wanna, if you want to buy used Recently bought Honda CR-V 2010. I am very happy with the Sales and Service department. I highly recommend Mr. Joseph Wanna, if you want to buy used or Pre-Owned vehicle. Very honest and Professional. Keep up the Honest and Good work..... More
Very poor on the keep schedule I've got a call from Dow Honda ask me to go there replace a manufacturer re-call part (2010 Honda CRV ). The girl on the phone provide me a week late I've got a call from Dow Honda ask me to go there replace a manufacturer re-call part (2010 Honda CRV ). The girl on the phone provide me a week late appointment. She said to me there is about a hour wait for the work. I went there for my appointment, maintenance reception lady told me that I have to wait to two to three hours for my appointment and a hour for the work...They are NOT keep their appointment schedule which was picked you my their own reception.... Very poor service. More
Excellent service read alot before buying I had gone to alot of Honda before buying, and this was pretty good. Reasonable response time and costumer service is great. Dealt with Kien Tu he giv I had gone to alot of Honda before buying, and this was pretty good. Reasonable response time and costumer service is great. Dealt with Kien Tu he gives excellent service and explains all there is to the vehicle. More
They don't keep their price as proposed online I booked a Type-B maintenance service through Dow Honda webpage. The book confirmation says the price is $188.68. When I took my car to Dow Honda, the I booked a Type-B maintenance service through Dow Honda webpage. The book confirmation says the price is $188.68. When I took my car to Dow Honda, they told me the price is $207.00 something + HST. I ask them to match the price posted on the Dow Honda webpage. They refused, and claimed that the price on the Dow Honda webpage is wrong! - very bad service there, they have eaten up their price posted on their webpage!! I'd rather go elsewhere, felt very difficult both to have my Honda served there and thus little chance to purchase a new car from Dow Honda! More
Highly recommend Kien at Dow Honda! I'm very happy with my recent experience with Kien at Dow Honda. This is the second time I bought a car from Dow Honda, both with Kien. He is always I'm very happy with my recent experience with Kien at Dow Honda. This is the second time I bought a car from Dow Honda, both with Kien. He is always professional, and he is always there to help me wherever and whenever possible. He explained very clearly on different options that were to OUR best interest (Important! our interest not theirs!). I urgently needed a new car as my previous on was totalled. I could not really sustain too long without a car. Kien (and his colleagues at Dow Honda) assisted us to accelerate the whole process, so we were able to get our car promptly. Kien is very thorough. He checked our car in great details to ensure everything was perfect. He explained to us very clear of the features of the car. I sincerely appreciate the service from Kien, and I highly recommend him to anyone who may interest to buy a Honda. More