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Don Wheaton Chevrolet GMC Buick Cadillac Ltd.

Edmonton, AB

4.6
979 Reviews
The heartbeat of Edmonton and Western Canada's largest General Motors Distributor, selling vehicles by Chevrolet, Buick, GMC, Cadillac and Corvette. Don Wheaton has been servicing Edmonton, Leduc, Sherwood Park, St. Albert, Spruce Grove, and Northern Alberta with pride since 1963. We would be proud to take care of all your new vehicle, pre-owned vehicle, financing, vehicle service, and auto parts needs in the Edmonton area.
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10727 - 82 Avenue NW

Edmonton, AB

T6E 2B1

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Showing 979 reviews

April 09, 2016

Excellent Had the opportunity to purchase our new family vehicle from don wheatons , our salesman Shawn was excellent he had everything ready to go prior to our More

by Clefebvre
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Florek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mussell, Shawn MacDougall
April 05, 2016

FRIENDLY Shawn was very helpful and informative the finance dept was great and made the process painless. I got what i was looking for and went away satisdied. More

by Trevor L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bedford, Shawn MacDougall
April 02, 2016

Seemless purchase I purchased a 2015 Silverado with 30,000 km on the dial after first searching online from another city. Shawn was very helpful and what I appreciated More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn MacDougall
March 31, 2016

awesome experience! I had found the vehicle I wanted online and emailed about it. I got a response within hours from Shawn whom informed me the vehicle was still availabl More

by kate90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gull, Shawn MacDougall
March 26, 2016

Bought slightly used truck We have found both Shawn and Tim to be more than helpful with the purchase of our truck. We had to call Tim multiple times for information about the f More

by Daniel Robichaud lloydminster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Florek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn MacDougall
March 23, 2016

Untruthful Was told I wouldn't have an issue being approved, then had to add a co signer and was told again no issues. Wrecked my credit and co signers because o More

by Thetruth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Apr 06, 2016 -

Don Wheaton Chevrolet GMC Buick Cadillac Ltd. responded

Thank you for contacting us regarding your concerns. Our salespeople are trained to help clients find the vehicle best-suited to their needs, and to leave the matter of a client’s financial standing in the hands of our Finance Managers. Our Finance team has had many years of experience working with clients with a variety of financial backgrounds, and will always do whatever they can to exhaust all potential options to get a client approved, and in order to determine what options they have, they must pull the customer’s credit, and this is only done with the express permission of that person, which will be noted in your customer file here. Unfortunately, as you are using an alias, I am not able to determine which customer file is yours. Having your credit pulled once will not ‘wreck’ an otherwise good credit score. The only reason a client would not be able to be approved is if the lending institution determines that there would be more risk to them (the lending institution) if they provide the loan requested than they are willing to take on. Examples of this behavior can include having existing loans in amounts that have already exceeded a reasonable rate of payment relative to your income, having an excess of hard credit pulls performed in a short period of time (which can occur if you have your credit pulled at more than one business without following through with a purchase), or consistent non-payment of existing bills. I cannot speak to whether or not any of these scenarios apply to you, but would be more than happy to look into this situation further if you contact me directly and let us know who you are. You can reach me at the dealership at 780-439-0071. Dave Mussell, General Manager

March 16, 2016

Trailer Brake So when i bought the truck it didn't come with a factory installed trailer brake. I told the salesman I would like a factory trailer brake installed. More

by VichenZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mussell
March 15, 2016

Very positive Excellent customer service, Alex Gull helped us find exactly what we were looking for,knew his product well then working together with Troy Sorge kept More

by Gforce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Troy Sorge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Mann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Gull
March 10, 2016

Awesome flawless experience! Brandie is an absolute pleasure to deal with, she makes buying a vehicle easy and pain free! It's refreshing to find a person who does business in an More

by Brandy
Recommend Dealer
Yes
Employees Worked With
Brandie Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2016

Refreshing It was refreshing to meet a Sales Consultant who actually listened to what I needed, and offered me solid advice, with out the whole 'you cant leave u More

by Walcherbrothers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Simon
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