Countryside Mitsubishi

Joe was super helpful and communicative throughout my buying process. I visited a total of 3 times (only due to my reasonings, could have completed a sale the first visit) and all times he was very pleas buying process. I visited a total of 3 times (only due to my reasonings, could have completed a sale the first visit) and all times he was very pleasant and welcoming to work with. He allowed me to test drive any and all cars I had interest in and helped provide all the info on the 2 cars I had narrowed it down to. Would absolutely recommend him to anyone in the market and would return to him myself. Steve was also very kind and super informative once I had chosen a car. He helped close the deal and was even able to lower my rate by 1%. (Not much, but he really did his best for me and it showed). He explained how he would recommend make my payments and made his personal suggestions to me with warranties and extras. He taught me a few things on the financial side that I will definitely apply in the real world. I really appreciated his honesty and input. Will definitely be back in the future! More

I grew up in dealerships for most of my life, but this was probably my best experience all around. As a single mom on a budget, these guys were awesome. Raul was the absolute best though. He definitely we was probably my best experience all around. As a single mom on a budget, these guys were awesome. Raul was the absolute best though. He definitely went above and beyond to make sure we were taken care of. More

Sebastian was great very caring and knowledgeable. He made the whole experience seamlessly. I was very impressed with his immediate response from my initial inquiry. He kept in touch with me until I m He made the whole experience seamlessly. I was very impressed with his immediate response from my initial inquiry. He kept in touch with me until I made it to the dealership More

I had a great experience at Country Side Mitsubishi! The staff was professional, helpful, and made the entire process smooth and stress-free. They were transparent about pricing, answered all my questio The staff was professional, helpful, and made the entire process smooth and stress-free. They were transparent about pricing, answered all my questions patiently, and made sure I was comfortable every step of the way. The dealership was clean and well-organized, and I didn’t feel pressured at all during my visit. I highly recommend this dealership to anyone looking to buy or lease a vehicle. More

Nancy ms service was amazing, she’s awesome and a great communicator. I work in the business and she’s fantastic. communicator. I work in the business and she’s fantastic. More

We recently purchased a 2024 Tesla Model Y and had a fantastic experience! Sebastian was extremely helpful and friendly throughout the process. We received a great car at a very good price. Highly recom fantastic experience! Sebastian was extremely helpful and friendly throughout the process. We received a great car at a very good price. Highly recommend! More

After spending 9 hours (yes, NINE) test-driving the vehicle I ultimately purchased, making countless phone calls consulting with friends, family and trusted resources, almost changing my mind and walki vehicle I ultimately purchased, making countless phone calls consulting with friends, family and trusted resources, almost changing my mind and walking out (getting cold feet), and of course getting the upsell, I drove away in my new ride. First off, Countryside was the only dealership that had the make, model, trim, color, options, age and mileage that I needed (a 2022 Audi e-tron). Second, they were only the third dealership (the second being their own Jidd Motors Mitsubishi) that could process the soon-to-expire used EV federal tax credit. Third, they were the only ones that had the selection and quality of cars and the genuine desire to make I deal I referenced earlier. Fourth, the infinite patience of the staff as I put them through the wringer for the aforementioned NINE hours, whittling down the deal to its bare bones, was nothing short of amazing. Fifth, the fact that their cars come with two keys - not one - and that they were generous enough to include the on-board Level 1 and 2 combo charger and cables - made them a singular exception in my experience. Shout out to Maks, the salesperson, who was super nice and did not resort to pushiness, but instead displayed deep knowledge of the product (a rarity with electric vehicles) and an infinite stamina going back and forth between me and the powers that be for 9 hours. Shout out to Hemzah, the sales manager, whose desire to make a deal is second to none and who offers some genuinely insightful feedback during the process that is of course self-serving but that is also surprisingly frank and illuminating. Shout out to Steven, the finance manager, who got me the finance deal of a lifetime, who took the most time that any finance manager took to explain every single piece of paper and little detail in everyday terms, and whose infinite patience was one for the books. His no-nonsense, frank and open feedback was also crucial and making up my mind rather than letting me get trapped in my own anxiety loop. Finally, shout out to the owner, who may appear brusque at times but who is genuinely interested to make a deal and who appreciates someone who plays the game as hard as he does (and he does). Now for a few flies in the ointment (sorry, guys!): first off, in 2025, there is no need to try to use the "what payment do you want per month" technique to inflate the price of the vehicle after the price and the trade-in have been agreed. I immediately caught and called out an attempt to inflate my cost by 15% by inflating my monthly payment and then acting surprised and not being able to justify it until dropping it in the end ("sorry, no idea why the system did that"). Second, I know extended service contracts ("aftermarket warranties") are where money is made by "oops, I forgot to check or uncheck that box" and "oops, I did say no deductible but somehow a $100 printed on the service agreement", and I watch out for stuff like this and sadly I did catch instances of that here as well - and I do not find it acceptable. I get the name of the game, but that is still underhanded and should simply not be a tactic that surely will fly by many other folks. So, in the end - LOVE my car, love the fact that the folks at Countryside made me a deal to allow me to take it home, love that they included accessories that saved me hundreds and thousands, love that they got me a killer finance deal, and love that they did not throw my derriere out the door in frustration. Had the inflated monthly payment and the extended service contract "error" tactics not been attempted, this would have been a six-star review. As it is, it is just a four star (but really a four and a half stars). Walk in here with your eyes open and educated as to the process, and I think you will love the car you get here and enjoy interacting with the people here (while keeping your wits about you about hidden gotchas). More

Sebastian was AMAZING! ! He took the time to answer all of our questions with detail. He was extremely patient with us through the entire process and did not rush a decision ! He took the time to answer all of our questions with detail. He was extremely patient with us through the entire process and did not rush a decision. I appreciate him and the finance team for staying late. They even added a bow and took pictures so we could remember this experience. More

Sebastian was great very easy to talk to, helped me out really well . Super stand up guy he was able to let me know everything about my car and its features and gave me a good breakdown when it came to how really well . Super stand up guy he was able to let me know everything about my car and its features and gave me a good breakdown when it came to how the financial side goes. Definitely recommend this place and him as a sales associate More

Thank you, Raul, for your assistance with the purchase of my 2024 BMW X4. Your attention to detail made the process smooth and enjoyable. Much appreciated! my 2024 BMW X4. Your attention to detail made the process smooth and enjoyable. Much appreciated! More