Cooksville Dodge Chrysler Jeep Ram

Put together a deal quickly for me to trade two cars in on 1. Seamless, no hidden BS. The team at cooksville was a breeze to deal with! on 1. Seamless, no hidden BS. The team at cooksville was a breeze to deal with! More

I very rarely go to the dealer. Only for specialized work that they are best equipped to do. Up until now, I always went to another Chrysler/Jeep/Dodge location. But I have to say, Only for specialized work that they are best equipped to do. Up until now, I always went to another Chrysler/Jeep/Dodge location. But I have to say, there is a huge difference in quality of service at Cooksville. It was my first time there, and everyone was very warm and welcoming; a noticeable difference from my experiences at other Chrysler dealerships I have been going to for the past 10 years. Glen was incredibly helpful and patient with my laundry list of issues. He called me multiple times during the day to provide updates and even called 20 minutes before the service centre closed as a courtesy, asking if I was still able to make it. This attention to detail and courtesy makes a huge difference and they have definitely found a future customer with me. I just got off the phone with the parts department and it was nothing but positive vibes. Which unfortunately isn't the case elsewhere. The culture you have is the right one! Thank you! More

Hi brought my truck to the dealership and it was checked properly and looked after. properly and looked after. More

Very much thank everyone did the work on my car. Very good consumer service, and hospitality. Very good consumer service, and hospitality. More

Using the dealer for over 10 years. Good service but the charge full price for everything. Peace of mind now. Good service but the charge full price for everything. Peace of mind now. More

Cathy was excellent with helping me resolve my issues, followed up to keep me informed. Great overall experience followed up to keep me informed. Great overall experience More

I have been going to the dealership for years. People are polite and patient I am a female and the staff are pleasant in explaining things and procedures I have referred a friend to the deale People are polite and patient I am a female and the staff are pleasant in explaining things and procedures I have referred a friend to the dealership also I do miss that the cars are not being washed as e they were in the past More

By turning the key 3 times from off to on position, which took 5 seconds, I've discovered an error code p0740, which means "the powertrain control module (PCM) has detected something unusual within the torqu took 5 seconds, I've discovered an error code p0740, which means "the powertrain control module (PCM) has detected something unusual within the torque converter clutch CIRCUIT", and the most common mistake is assuming that it's a torque converter problem (it might be it, but might also be an electrical problem). The dealer took an HOUR to discover the same code, charged $200, and advised that I have a torque converter problem... ZERO explanation regarding what else they tested if anything... Did they test the cables, plugs, solenoid??? Did they check transmission fluid? No idea, and no information given... On top of it all, the price they gave me was $3,500 for the torque converter + another $1K for labor... a quick call to another chrysler dealer revealed that they charge only $2,100 for the torque converter... Obviously, last time at this dealer, and likely last time buying a Dodge. More

Very friendly and genuine about what needs to be serviced and service can wait vs some other dealers that rip you off everytime you go in for a service. and service can wait vs some other dealers that rip you off everytime you go in for a service. More

Jose was a great service advisor . Professional and quick. In and out in 45mins. Great job quick. In and out in 45mins. Great job More