Colony Ford Lincoln

Gold medal performance by the 'Ford Olympic Team' of Rahul, Aravind and Ali. Exceeded expectations with my trade, acquisition and delivery. Excellent customer service by all. Rahul, Aravind and Ali. Exceeded expectations with my trade, acquisition and delivery. Excellent customer service by all. More

An amazing place , great and friendly people, Aravind and Ali are the example of the perfect sales team , I would recommend them to every single client Ali are the example of the perfect sales team , I would recommend them to every single client More

Being a lifelong Ford owner, the service centre here makes me question my choices. Not only is each service visit a frustrating, embarrassing experience, where communication sucks and the service speci makes me question my choices. Not only is each service visit a frustrating, embarrassing experience, where communication sucks and the service specialists' apathy is overwhelming, but twice I year when I have them change winter/summer tires, I know my wheels will be loose within 3-5 days (when they start clunking on the highway at high speed) and I have to jack it up, re-seat and tighten myself (at least it gets done then). I have had an order in with this dealership for a new car since last September with no timeline for delivery. Today's abysmal service experience is making me consider cancelling that purchase and going with a brand that is at least modestly competent. More

Loved every bit of the service. Keep up. Second,Ali and Rahul all were at their best. Thank you and looking forward to talk again. Rahul all were at their best. Thank you and looking forward to talk again. More

Ford does not stand by there product. Windows combust & it is the owners fault! Customer service have script and don’t know their product! N it is the owners fault! Customer service have script and don’t know their product! N More

I highly recommend Colony Ford. From the second I walked in, they treated me like family:) Raul and his team took care of me and I was not under pressure. in, they treated me like family:) Raul and his team took care of me and I was not under pressure. More

Courteous and knowledgeable and service with a smile. Thanks Rahul, Ali and Arvind. Their professional attitude has led me to lease my third Lincoln from these guys. Thank You again!! Thanks Rahul, Ali and Arvind. Their professional attitude has led me to lease my third Lincoln from these guys. Thank You again!! More

I can’t say enough negative about the sales department at this dealership. If you want a sales experience that is the equivalent of your father telling you what you DON’T want to buy.... then go right ahea this dealership. If you want a sales experience that is the equivalent of your father telling you what you DON’T want to buy.... then go right ahead and shop there!!! I contacted the dealership online about a possible purchase of a 2019 Lincoln Navigator. I was planning to trade in my 2018 F 150 Limited. Their email response suggested that they might have something in their USED inventory that might interest me!!!!! Seriously. Not even joking here. (I’m truth, I’ve had negative experiences with sales here before.... LAST time I had a face to face experience there, the sales guy kept trying to sell me a bare bones Fiesta..... instead? I bought a Fusion Energi Platinum from another dealership..... AND an F 150 Limited within a month of each other!). Only reason I even ATTEMPTED to contact them was that my trusted usual dealership isn’t a Lincoln dealership and I was curious about the new Lincoln lineup (spoiler alert..... the extra $30g doesn’t get you very much.... other than a very steep depreciation rate.....). My best advice? Colony is great as a SERVICE department (seems to be their biggest strength) but for sales??? Just RUN in the other direction!!! (I’d give ZERO stars if the site would let me.....) More

Easy purchasing experience When I was looking to replace my 2007 Ford Focus, I went back to the dealership I bought it from. Had a great purchasing experience within Sheldon, h When I was looking to replace my 2007 Ford Focus, I went back to the dealership I bought it from. Had a great purchasing experience within Sheldon, he was knowledgeable and very helpful! I love my new Escape! More

Purchasing an F-150 Terry Cox made the buying experience as easy and pleasant as possible. He listened to what I wanted, then sourced out suitable trucks. Excellent servi Terry Cox made the buying experience as easy and pleasant as possible. He listened to what I wanted, then sourced out suitable trucks. Excellent service! More