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Island Owl Mazda
Campbell River, BC
13 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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13 Reviews of Island Owl Mazda
April 18, 2024
I was so pleased and happy with the friendliness and the understanding of the whole staff because I had to cancel a couple times and they just made it so comfortable. I’m super happy with the work that I h understanding of the whole staff because I had to cancel a couple times and they just made it so comfortable. I’m super happy with the work that I had done to my vehicle and I highly recommend Owl 🥰 More
by Valerie
Employees Worked With
Michelle , Benjamin Coyle, Jessica Burns, Ryan Ellingham, Ryan Ellingham
Helpful April 12, 2024
Worked with this dealership for vehicle purchases multiple times and will never go anywhere else. They make it fun, stress free, exciting and easy. multiple times and will never go anywhere else. They make it fun, stress free, exciting and easy. More
by Natashalynn207
Employees Worked With
JR Hutchinson , Benjamin Coyle, Jessica Burns
April 05, 2024
Michelle is such a warranty wizard. Go see her for all and any of your warranty needs. The entire service department is outstanding, I highly recommend. Go see her for all and any of your warranty needs. The entire service department is outstanding, I highly recommend. More
by Canuckistanirandy
Employees Worked With
Michelle levesque
March 12, 2024
I came in with my under shield hanging down, the amazing Lexi not only ensured my car got in that same day. She also made sure it was completed and returned in the most timely fashion. I highly recommend th Lexi not only ensured my car got in that same day. She also made sure it was completed and returned in the most timely fashion. I highly recommend their services! More
by tyler.watkins1987
Employees Worked With
Lexi Mcmurdo, Michelle Levesque, Benjamin Coyle, Jessica Burns
December 10, 2021
old pressure style sales tactics and sales manager insults you . Apparently you are "crazy" if you do not accept their price. Will not deal there again, after speaking with other owner/managers they a insults you . Apparently you are "crazy" if you do not accept their price. Will not deal there again, after speaking with other owner/managers they are right , want to waste my time and insult more!! More
by gbusiness45
Employees Worked With
sales/manager
March 01, 2021
I sold my Mazda so I wouldn't have to deal with their incompetent and dishonest service department. I had a problem with the engine light staying on and they just kept throwing parts at it until they so incompetent and dishonest service department. I had a problem with the engine light staying on and they just kept throwing parts at it until they solved the problem. Naturally I had to pay for their incompetence. More
by Batman's Dad
Employees Worked With
Service manager
November 26, 2019
a customer since 2005 terry monuik they fix my 2011 tribute from time to time and I do major services with them because they are less expensive. front struts were 1300.00 at kal tire be they fix my 2011 tribute from time to time and I do major services with them because they are less expensive. front struts were 1300.00 at kal tire because they wouldnt take appart and only replace the actual strut. mazda did take appart and the service was 550.00 taxes in . the only thing that bugs me is they ask you to pay for parts upfront before they bring them in. otherwise the coffee is great and oil changes are alot less the the courtenay dealership. More
by wineglass
Employees Worked With
service manager
October 09, 2019
Bought a dodge caravan 2012 it had many problems! Owned it 3 months, went to trade it back in , lost $4,500 bought a newer one 2017 with under 40,000 km on it! They said it had great mud and snow tires! Ba it 3 months, went to trade it back in , lost $4,500 bought a newer one 2017 with under 40,000 km on it! They said it had great mud and snow tires! Back two are bald! W t f More
by Sandi
Employees Worked With
Brandon, Alan
May 20, 2019
High pessure - Dishonest sale tactics Example of these tactics- Contract price on demo vehicle higher than sticker price. Trade in price also lowered on contract. When I said I refused Example of these tactics- Contract price on demo vehicle higher than sticker price. Trade in price also lowered on contract. When I said I refused to sign for undercoating on a used managers vehicle, I was told it was mandatory and offered leather wipes for a consolation prize in a condescending manner. We were forced to wait 4 hours with my therapy dog , as they said they were too busy, but there was only one other customer . They took license plate off our car and got us to change insurance before signing the contract. The manager kept explaining he could not sell us the car for the amount of sticker price or less as he would lose money. There was no answer from him when we asked why he priced it that way then. I had researched the CX 9 and wanted to purchase a Mazda. I will be servicing my vehicle elsewhere as I am unable to even enter that dealership again. More
by disgruntled
Employees Worked With
Al Dunn
