City Buick Chevrolet Cadillac GMC Ltd.

Bad customer service and misleading informatin Front line staff horrible. No eye contact, attitude and minimal appreciation of the business. The work done on the car was good but the coverage was Front line staff horrible. No eye contact, attitude and minimal appreciation of the business. The work done on the car was good but the coverage was misquoted until we said we’ll take the business else where and then all of sudden the warranty covered the work. So it was a money grabbing deal? Not coming back. More

very poor customer service Came for quick oil change at 12:30-1:15 (45 minutes) no line up but no technician is available. Even the front desk guy doesn’t care much( one who pr Came for quick oil change at 12:30-1:15 (45 minutes) no line up but no technician is available. Even the front desk guy doesn’t care much( one who prepared the work order. ) I pulled out my car and leave the place. I will find another dealership for my future car maintenance. More

Totally awesome couldn't be any better I dealt with Angelo in service he was greet from keeping me updated right to today when I picked my truck up The rep you sign me out was really frien I dealt with Angelo in service he was greet from keeping me updated right to today when I picked my truck up The rep you sign me out was really friendly she also did great. Both the workers I death with are a credit to the company. Thank you so very much Sheila Hughed More

Used car purchase Van was a great help, and was most helpful even as I changed my mind several times. Kerri helped greatly with my financing. Will be sure to purchase f Van was a great help, and was most helpful even as I changed my mind several times. Kerri helped greatly with my financing. Will be sure to purchase from here the next time. More

Professional way they conduct business with customer You feel confident when you enter City Buick regarding the professional way the staff looks after the customer whether looking re purchasing a new car You feel confident when you enter City Buick regarding the professional way the staff looks after the customer whether looking re purchasing a new car or repairs More

Thorough, as always. I took my car to City for a routine oil change, and was offered a complete inspection. This disclosed the fact that my brakes needed service. All work I took my car to City for a routine oil change, and was offered a complete inspection. This disclosed the fact that my brakes needed service. All work was completed while I waited. . A comfortable 1 1/2 hours and now I fell more confident in the safety of my car. Thanks again! More

Very Good Faruk Tilley is always helpful and thorough.; explains the diagnosis and provides options suggestions. Tries to find problems of vehicles and works o Faruk Tilley is always helpful and thorough.; explains the diagnosis and provides options suggestions. Tries to find problems of vehicles and works on solutions to the problem. More

A well spent morning I drove to the dealership for a free oil change while my car was not quite a year old. Also, the protective piece of rubber below the front of the car I drove to the dealership for a free oil change while my car was not quite a year old. Also, the protective piece of rubber below the front of the car had come down. I was seen right away, but before filling in the work order, Angelo clearly and simply explained all the "techie" things which had confused me for the past 11 months. He then filled in the work order, all under warranty, and said my car would be ready in about an hour. I went to buy some breakfast at the cafeteria, where I was sent to the front desk to get a Free Breakfast card. I helped myself to some free coffee, and was given a delicious breakfast, perfectly cooked, and had no sooner finished it, than Angelo appeared to tell me my car was ready! Everyone at the dealership was friendly and welcoming, and I left smiling, and wondering when I might have another reason to spend some more time there. More

Excellent Service As Always Once again, a great experience in buying a vehicle at City Buick. Our family has purchased two new vehicles and two used vehicles here in the past 5 Once again, a great experience in buying a vehicle at City Buick. Our family has purchased two new vehicles and two used vehicles here in the past 5 years With each purchase we had an exceptional experience from our sales rep Van Stathopolous We highly recommend the City Buick dealership and the decades long experience that Van brings to his customers. Lori T. More

Very comfortable visit to City I was dreading my appointment thinking I would be blamed for a paint problem with my vehicle. Instead I was treated like a family member by Alexis, Ja I was dreading my appointment thinking I would be blamed for a paint problem with my vehicle. Instead I was treated like a family member by Alexis, Jason and John. My paint issue was cleaned up and permanently fixed by Jason and John going the extra mile to fix it right! More