Carter Honda

People at the service department are very helpful. Work schedule was on time. So far, no fault on workmanship is noticed. 4 o’clock message left was not returned till the next morning. schedule was on time. So far, no fault on workmanship is noticed. 4 o’clock message left was not returned till the next morning. More

Bob Louie was extremely helpful in coordinating the repairs to my Honda Ridgeline. My truck had been in the shop once before for a noise while braking and since it had reoccurred he replaced the brakes repairs to my Honda Ridgeline. My truck had been in the shop once before for a noise while braking and since it had reoccurred he replaced the brakes and rotors to insure it wouldn’t happen again. I appreciated the gesture. Thanks Bob More

battery change Hi My battery was not holding charge couldn t start car. Called Honda Plus for boost advised poss 90 min. wait okay was at home. In 5 min Drake Towi Hi My battery was not holding charge couldn t start car. Called Honda Plus for boost advised poss 90 min. wait okay was at home. In 5 min Drake Towing called guy here in 10 mins boosted. Drove to Carter Honda service was 2 PM Fri. Talked with Winston started bill went to check car out. On return Brad said can t do it today have to come back Sat. Still talked with Winston took keys and left car. At 4 PM Winston called battery changed done. Thanks Winston You made My day. Les Mcpherson More

Excellent Work completed ahead of time and call made when it was finished. Clear explanation of what was done. Prompt and courteous service. What more can I say Work completed ahead of time and call made when it was finished. Clear explanation of what was done. Prompt and courteous service. What more can I say! More

Battery replacement Had to replace a dead battery. They were able to accommodate even though I did not have an appointment. Labour charges seemed a little high consider Had to replace a dead battery. They were able to accommodate even though I did not have an appointment. Labour charges seemed a little high considering I only needed a new battery, but then again I'm not an auto service tech. Otherwise, happy with the service. More

I always so appreciate the service received from Bill Glavas I recently said to my husband when asked about my next vehicle that I could only own a Honda because I couldn't give up Bill Glavas as my service Guru I recently said to my husband when asked about my next vehicle that I could only own a Honda because I couldn't give up Bill Glavas as my service Guru! He is the best!! More

Standard service visit. A standard "B" service done on the automobile. Car promised early to mid afternoon and was ready on time. This car has really low k's as I just use i A standard "B" service done on the automobile. Car promised early to mid afternoon and was ready on time. This car has really low k's as I just use it for shopping and visits with friends. I received informing me about mid-January telling me that I The card needed to get the timing belt replaced because of the age of the car and the mileage. Not likely given the current k's!! More

Length of servcie Service took longer time than expected. Was told it would be ready by noon, but was not finished till around 2:30.p.m. Would recommend calling the cu Service took longer time than expected. Was told it would be ready by noon, but was not finished till around 2:30.p.m. Would recommend calling the customer to update the situation. More

Bill Glavis = Excellent Left my vehicle in the morning and it's ready by afternoon. I chose this location as it offers a shuttle service to work and back. My driver Marciano Left my vehicle in the morning and it's ready by afternoon. I chose this location as it offers a shuttle service to work and back. My driver Marciano is quite professional and has the personality as a classy limo chauffer. Bill Glavis examined the problem and gave a solution to service the vehicle More

I know I can count on Carter! I dropped my car off mid morning so I could walk to another appointment nearby. Although there were 3 items scheduled for maintenance, the work was co I dropped my car off mid morning so I could walk to another appointment nearby. Although there were 3 items scheduled for maintenance, the work was completed in time for me to pick up my car mid afternoon when I needed it. Apparently, the service department is especially busythe day after a long weekend, so appreciated the great service and friendly staff - Winston was excellent! More