Carter Honda

Having purchased a Honda from Carter for the first time (25 years at a different Honda dealership), the sales process was excellent and now my first service follow up was excellent as well. Bill and the re (25 years at a different Honda dealership), the sales process was excellent and now my first service follow up was excellent as well. Bill and the rest of the team were knowledgeable and efficient and this latest experience will keep me coming back! Cheers More

Bill is the best. I trust him completely. He never up-sells me. He explains it thoroughly and makes it personal every time. Honda should know how lucky they are to have him - it is because of him, I up-sells me. He explains it thoroughly and makes it personal every time. Honda should know how lucky they are to have him - it is because of him, I keep coming in. More

Great service as usual, just unfortunate that so many things needed to be replaced So the bill coming out to be higher than thought is never a thing anyone would like to pay. things needed to be replaced So the bill coming out to be higher than thought is never a thing anyone would like to pay. More

Friendly and helpful. Made great suggestions to get at a noise problem, and only charged a nominal amount. Bill G has helped me for years. Always good to see a familiar face. noise problem, and only charged a nominal amount. Bill G has helped me for years. Always good to see a familiar face. More

As usual Bill provides excellent service fixing the problem at hand without trying to push additional services not needed for the car. I will continue to bring my Hondas to this shop given this excel problem at hand without trying to push additional services not needed for the car. I will continue to bring my Hondas to this shop given this excellent service More

Parisa was excellent! She gave me a reasonable quote for my battery replacement and charged me even less at the end. She also coordinated timely drop-off to and pick up from my home. I was very satisfied my battery replacement and charged me even less at the end. She also coordinated timely drop-off to and pick up from my home. I was very satisfied with the service. More

From my first phone call to the return of my Honda (recall job done) the service was excellent. I appreciate the shuttle service. Thanks to the team! (recall job done) the service was excellent. I appreciate the shuttle service. Thanks to the team! More

I had all of my warning lights flash at once when starting my CRV. I called Bill who said to just drop it off that evening and they would look at it the next morning. Fortunately, it was just a reset starting my CRV. I called Bill who said to just drop it off that evening and they would look at it the next morning. Fortunately, it was just a reset, but they also performed the upcoming service while it was in the shop and I had it back that afternoon. With my old Volvo, it would have been a 3 week wait for an appointment. This is actually the reason we traded the Volvo in for a 2nd CRV: the service at Carter Honda (Bill Glavas:), is EXCEPTIONAL. More

Great service again. got a ride home when I dropped off my car. I like the inspection check list so that you can see what's going on with your vehicle. Car feels like a new car (even though it doesnt look my car. I like the inspection check list so that you can see what's going on with your vehicle. Car feels like a new car (even though it doesnt look new lol) when I pick it up and drive it home. It costs more than other shops I've been to but the friendliness and quality of service definitely worth it. More

I am extremely impressed with the incredible service from the Carter Team. This sounds totally scripted.....it's not.I was in a jam and they went out of their way to help out. It was the end of their day an the Carter Team. This sounds totally scripted.....it's not.I was in a jam and they went out of their way to help out. It was the end of their day and they stayed late to get me on my way. Patrick Carew and team you are a rare breed.....many thanks. More