Carter Honda

I appreciate the service I received on February 9th when a new battery was installed. Service was courteous, prompt and professional. I know I can rely on Bill and the team to provide excellent service. a new battery was installed. Service was courteous, prompt and professional. I know I can rely on Bill and the team to provide excellent service. More

Excellent service as usual! It was fast and I know I can rely on the work done to be completed with care and safety in mind. rely on the work done to be completed with care and safety in mind. More

As usual, the service at the Granville Island Honda service centre was outstanding on so many levels. First, the online booking system was seamless and clear. The email reminders were helpful and time service centre was outstanding on so many levels. First, the online booking system was seamless and clear. The email reminders were helpful and timely. The drop off with Levi was friendly, efficient and clear. Then to my surprise, there was a shuttle service back home with a lovely gentleman driver who was pleasant and made the morning productive for me for the 3 hrs the servicing would take. Pick up was also easy and seamless. Overall, the process was excellent and I would highly recommend this team for anyone's servicing needs. It is stress free and pleasant. More

As I have come to know over the last two and one half decades, Honda has some of the most reliable vehicles made. And good looking and fun to drive. All of this and safety is the highest goal. I buy Hond decades, Honda has some of the most reliable vehicles made. And good looking and fun to drive. All of this and safety is the highest goal. I buy Honda so that I don't have to worry about performance, fuel efficiency, endurance and most of all the safety of my family. Vehicles do not sell themselves, even vehicles of such high standards. The team that sells them makes a tremendous difference. In the case of Carter Honda I have come to trust them through sales and service after a decade of first hand experience and, in my case, the 4 vehicles I have leased. It has been great service and attention to detail. My needs and requests are listened to and followed through on. And these needs are reasonable, because it’s a respectful two way street in a relationship. In the financing end of things my "go to" person is Sabrina, and I have come to trust, and appreciate her judgment and advice. In this particular instance I was contacted by Ken via email and Joe, Brand Loyalty Manager as there was a window of time that made an upgrade worth it. The whole process between sales and finance was seamless. I have to mention, that during these most interesting times we live in, that the Covid 19 protocol was perfect. It was not awkward and made it seem just another day of high expectations for customer comfort and safety. I look forward to a long relationship with Carter and with Honda. More

I've just purchased my 4th vehicle from Carter Honda. Pretty good testament to their integrity and service I would say. Special thanks to Joe and Sabrina. Pretty good testament to their integrity and service I would say. Special thanks to Joe and Sabrina. More

Geoff, Daren and his team were incredible, literally perfect. I do not know how the service and care could improve. I will recommend and use them again, 10/10 experience. perfect. I do not know how the service and care could improve. I will recommend and use them again, 10/10 experience. More

Provide high quality and Excellent product, provide honest product presentation, offered the best loyalty pricing to its customers, and provide the best after sales service. honest product presentation, offered the best loyalty pricing to its customers, and provide the best after sales service. More

Amazing staff and service. Very knowledgeable and made everything seamless. Everything was done a head of time to make sure I didn’t have to spend too much time in the dealership during Covid. everything seamless. Everything was done a head of time to make sure I didn’t have to spend too much time in the dealership during Covid. More

Great service, as always! Thank You !!Work all done as Great service, as always! Thank You !! Work all done as scheduled. Parisa pointed out what future maintenance are required to keep our vehicle in saf Great service, as always! Thank You !! Work all done as scheduled. Parisa pointed out what future maintenance are required to keep our vehicle in safe and good working order. More

I've been receiving service here for 25 years and have always been more than satisfied with the customer service and the work done on my vehicle. always been more than satisfied with the customer service and the work done on my vehicle. More