Carter Honda

Very friendly and helpful, even if customers, as in my case, ask really dumb questions. Have been going there since a long time, and I get the feeling they are extremely honest about what's needed to do o case, ask really dumb questions. Have been going there since a long time, and I get the feeling they are extremely honest about what's needed to do on your car. More

Everyone was polite and very helpful. Service was fast and excellent. Courtesy car driver Marcello was very attentive as was Levi who did all my paper work and explained the work to be done. and excellent. Courtesy car driver Marcello was very attentive as was Levi who did all my paper work and explained the work to be done. More

Had my AC condenser repaired under extended warranty. Everything was great. Booked with maybe Jennifer? on the phone, Levi was fantastic to deal with as always. Everything was great. Booked with maybe Jennifer? on the phone, Levi was fantastic to deal with as always. More

Excellent service! Cherry Hou very knowledgeable about Honda HRV and answered all my questions and concerns. Am happy with our recent purchase. Thank you. We love our new car Honda HRV and answered all my questions and concerns. Am happy with our recent purchase. Thank you. We love our new car More

The salesman, Joe was courteous, helpful and explained things well & was patient. He did not pressure me in any way. He also gave me time to test drive the vehicle by my self; for a longer period so things well & was patient. He did not pressure me in any way. He also gave me time to test drive the vehicle by my self; for a longer period so I could get the feel of the ride & the handling of the vehicle. For that reason I felt I could make a good decision to buy the Honda CRV sport. I am enjoying the car and I hope to have a nice time with it when I go camping in the summer. More

Bill G and Thea were incredibly fast and courteous got me an appointment right away and had my tire fixed in 20 minutes! Great customer service from the Sales manager at Carter Honda doing this at no charge an appointment right away and had my tire fixed in 20 minutes! Great customer service from the Sales manager at Carter Honda doing this at no charge since I bought my car less than a week ago. Great after sales customer service and crazy fast repair + free carwash voucher! I am impressed! More

I brought my car in for an out-of-province inspection. Several repairs had to be made on it to meet approval, and I received comprehensive information on these from Meghan and Kynan. They and the techni Several repairs had to be made on it to meet approval, and I received comprehensive information on these from Meghan and Kynan. They and the technician who worked on the car went out of their way to find parts to complete the repairs, which were difficult to obtain, as the car is somewhat elderly. Thanks to all and also to Marcello, who provided shuttle service, as I had to leave my car at the centre for the day. More

Many thanks to Levi Fagrie for his honest assessment and Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with Many thanks to Levi Fagrie for his honest assessment and going to the next level with customer service. As a returning customer I was impressed with the speed of getting an appointment, and the detail covered in the written quote. I am better prepared to decide about letting go of my beloved 22 year old CRV and investing in a new car rather than repairs. More

Perfect experience. The tires I bought were a great deal, and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service an and they were able to do a tire install on the same day, which is awesome considering how busy all the motorcycle shops are right now! The service and parts staff were friendly and helpful as well. *bike being serviced was Ducati but it’s not an option on the drop down list. More

I had visited a few dealerships and those were NOT great experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my experiences but Herman at Carter Honda was to the point, helpful, gave me all the information I needed and an amazing deal without having to talk my ear off for hours or use any pressure tactics. Sabrina, in finance was friendly and efficient, arranged to get me all the paperwork (digitally at my request) and made the whole process of painless and quick. The only negative for me was the insurance broker I dealt with at the dealership, he didn't do a very good job of explaining the process and my options to me (first time buyer) More