Capital Chrysler Jeep Dodge - Service Centre

Nic from service very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic w very impressed with service to people with a temporary disability. I asked about having my truck dropped off at my house, and without hesitation Nic was very accommodating. looking forward to driving again! More

Sale and Service I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails ab I purchased my Fiat in the spring from Andreanne who was extremely pleasant and enthusiastic. She was alway prompt and got back to me with e mails about any questions I had and never did the dreaded "hard sell." She is an asset to the dealership! Recently I had to bring in my new Fiat for some odd buzzing sounds coming from the dash. I dealt with Nick in the service department and he was very helpful and took time to listen to me and the description of the problem I was having. He also went out of his way to answer several unrelated questions I had about winter tires and rust proofing. Very approachable and always in a good mood, which can be a rarity today. Good personality for dealing with the public, which is not always an easy thing. Thanks again Nick! Sheila Donaldson More

Doing the Right thing I have a 2012 Ram and a 2015 Charger Hellcat. It has been a positive experience dealing with Nick, he listened and actively does his best to find a s I have a 2012 Ram and a 2015 Charger Hellcat. It has been a positive experience dealing with Nick, he listened and actively does his best to find a solution in a timely manor without the run around I have experienced with other business dealings. I won't hesitate to maintain a business relationship with Nick/Capital Dodge More

Awesome experience We recently got my girlfriend's vehicle serviced at Capital Dodge and dealt with Nick in service. To be honest, we went in with a bad frame of mind an We recently got my girlfriend's vehicle serviced at Capital Dodge and dealt with Nick in service. To be honest, we went in with a bad frame of mind and were upset because our car was acting up, but after dealing with Nick, we knew he would take care of it. He ensured that he would have his best tech put on the job, and he was always updating us with the status of the vehicle. There is also a rental car company right in the dealership that had good rates so we weren't left stranded. I would recommend Nick in service at Capital Dodge to anyone needing vehicle repairs, Chrysler or not. He turned a bad situation into something positive. More

Great service at every visit! I have two dodge vehicles, ram and a compass. I come in for all my oil changes and any repairs to both vehicles. I always have a great service visit t I have two dodge vehicles, ram and a compass. I come in for all my oil changes and any repairs to both vehicles. I always have a great service visit thanks to Nick Hall in the service department. He's very helpful, knowledgeable, entertaining and gets the job done. He's not pushy with any recommendations in terms of repairs or maintenance. I gladly come see Nick every time I come to Capital Dodge. More

Service Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fa Incredible service performance. Ryan Rodney was excellent and very professional. I bought a used car and have been treated like a new car owner. Fantastic organization from Jim Durrell to the shuttle driver. More

Always great service While it is never a great pleasure to take time for service to one's vehicle, it is made much more satisfying when working with the service staff - e While it is never a great pleasure to take time for service to one's vehicle, it is made much more satisfying when working with the service staff - especially Ryan Rodney - who over the many years I have been coming to Capital Dodge has always been warm and friendly, knowledgeable, helpful and makes the whole process much more satisfying. More

Excellent Service The only person in the service department that was able to help me with my dodge Ram issues , great attitude and very highly appreciated Thank you The only person in the service department that was able to help me with my dodge Ram issues , great attitude and very highly appreciated Thank you More

Going beyond The brakes on my Dodge caravan were worn. I had a brake inspection and the team were proactive and checked that the parts were under warranty hence sa The brakes on my Dodge caravan were worn. I had a brake inspection and the team were proactive and checked that the parts were under warranty hence saving me a great sum. They were all very courteous and explained the procedure very well. More

Service Center terrible service Took my 2014 ram1500 in as I had an oil leak. Vehicle is under warranty. They phoned and said the bill for fixing will be 50$ just to look at it and 1 Took my 2014 ram1500 in as I had an oil leak. Vehicle is under warranty. They phoned and said the bill for fixing will be 50$ just to look at it and 180$ to fix it and shampoo under neith. I explained it was under warranty. They commented that they didn't do the oil change. I explained that it was another Dodge dealership that did the oil change out of town. So we paid the 50$ for them just to look at it and took our business else where. The receptionist phoned the following day to ask how our service was. Her comment was if it goes under warranty the technician doesn't get paid. I phoned the Dodge dealership out town and I will make a special trip for them to take care of me. They explained the issue with these trucks and offered to cover the 50$. I guess capital is just about money and scorecards instead of the customer. Jimmy was who we spoke with at capital. More