Capilano Audi
North Vancouver, BC
1,062 Reviews of Capilano Audi
Wonderful The nicest people to deal with from sales to service. I love my new q 3 and mat was so patient in showing me how everything works The nicest people to deal with from sales to service. I love my new q 3 and mat was so patient in showing me how everything works More
Customer service #1 6 Stars to Allan in the service department. He went above and beyond for customer service. Allan is definitely an asset to Capilano Audi as he is dedi 6 Stars to Allan in the service department. He went above and beyond for customer service. Allan is definitely an asset to Capilano Audi as he is dedicated to the company and relationship building . More
Flat Tire - not repairable - new Pirelli tire purchased All service handled through Richard Hong - as always, responsible, professional, courteous, thorough service - timely responses, efficient delivery - All service handled through Richard Hong - as always, responsible, professional, courteous, thorough service - timely responses, efficient delivery - excellent representative for Audi brand and Capilano Audi. More
Best Audi Dealership in BC! Traded in a '13 Q5 for a '19 one and the experience with Trevor Smith and his team was awesome. I would definitely recommend to all. Traded in a '13 Q5 for a '19 one and the experience with Trevor Smith and his team was awesome. I would definitely recommend to all. More
Best Audi Dealership in Lower Mainland (BC) Period Great deal from Derek L., Great service by Tim C., Great walkthrough by Matt T. I received a great offer from Derek on a brand new 2019 Audi Q7. Great deal from Derek L., Great service by Tim C., Great walkthrough by Matt T. I received a great offer from Derek on a brand new 2019 Audi Q7. Spec'd exactly the way I wanted and was able to get the exact spec I wanted. Great sales and professional services by Tim. He was very courteous and professional throughout the whole process. Matt the delivery specialist who is young and energetic, you can tell immediately he truly loves what he is doing. I would not hesitate to recommend this Audi dealership to anyone. This is definitely my go to place to looking for a true Audi experience. More
Always great service at Capilano Audi Just received my 3rd vehicle from Capilano Audi, and couldn't be happier. It is not the closest dealership to my home in South Surrey but worth the dr Just received my 3rd vehicle from Capilano Audi, and couldn't be happier. It is not the closest dealership to my home in South Surrey but worth the drive for sure. Derek, Ryan, Trevor and Andrew are first class to deal with. Thanks guys! Chris More
Professional, courteous, exceptional client care and service I have had three Audi's from this group over the years, and throughout all my experiences I am treated with utmost respect and courtesy. They go abov I have had three Audi's from this group over the years, and throughout all my experiences I am treated with utmost respect and courtesy. They go above and beyond exceeding my expectations on the few visits I have had (as the Audi is such a reliable vehicle). In fact, I only go in to get my tires changed for the season, and the regularly scheduled maintenance, which they conveniently do at the same time. More
Professional and timely service. Customer focus. It always is a pleasure having my vehicle serviced at the Capilano Audi dealership. Staff are professional, courteous and provide personalized service It always is a pleasure having my vehicle serviced at the Capilano Audi dealership. Staff are professional, courteous and provide personalized service. A very convenient shuttle service is provided to and from public transport in case that a loaner vehicle is not available. Staff also do a very good of cleaning the vehicle before returning it to you. Well done, and thank-you! More
Dealership Review I was greeted in a very professional manner and there was no pressure to purchase a vehicle. Chris was very candid and we consummated a deal. I was greeted in a very professional manner and there was no pressure to purchase a vehicle. Chris was very candid and we consummated a deal. More
Excellent service + I have given the customer service and the employee handling the service a rating of excellent and that should speak for itself. The service visit was I have given the customer service and the employee handling the service a rating of excellent and that should speak for itself. The service visit was handled very professionally and courteously. The only way it would have been better is if the dealership install screens on the east windows so that the waiting area is not in direct sunlight. It make it very hot and uncomfortable in the sitting area. More