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Capilano Audi

North Vancouver, BC

4.9
1,062 Reviews

813 Automall Drive

North Vancouver, BC

V7P 3R8

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1,062 Reviews of Capilano Audi

June 24, 2023

Dear Aaron Li, I wanted to take a moment to thank you for your excellent service at Capilano Audi. You are a great salesman and I appreciate your attentiveness throughout the process. Your knowledge and More

by Dan
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

June 08, 2023

Aaron was very helpful throughout the purchasing process of our Audi. He ensured we got the exact vehicle that perfectly meets our needs. The pick-up process was also very smooth and all staff at Capilano A More

by Fai
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thanks Fai!

June 02, 2023

Friendly staff, great prices. Jae was great to deal with. Overall experience was very relaxing More

by Ritesh
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Jae Lee
Aug 29, 2023 -

Capilano Audi responded

Thanks Ritesh!

June 02, 2023

Service appointments scheduled 5 to 6 weeks out . .. enough said. Good sales department but service will be the downfall of the dealership More

by Chris
Recommend Dealer
No
Employees Worked With
Neither service manager nor dealership GM available and neither returned a phone call
Jun 02, 2023 -

Capilano Audi responded

Hi Chris, sorry for the experience, and sorry if we missed a call. My number is a direct line - can you give me a ring to discuss? 604-366-8680 Thanks and have a nice weekend, Dean Rideout - General Manager

Jun 02, 2023 -

Chris responded

Thanks for the conversation, Dean I appreciate the service recovery and look forward to my service two weeks out.

May 31, 2023

The entire team at Capilano is incredible! Tim went above and beyond to get us everything we wanted! Paperwork was quick with Matt and Ashley made the insurance process fun and easy! More

by Bettydibiase
Recommend Dealer
Yes
Employees Worked With
Ashley amazing!, Tim Cheung, Matthew Tarka
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

May 28, 2023

Great service from start to finish . Leshauna took the extra time to make sure every part of buying went smoothly . More

by Walt12
Recommend Dealer
Yes
Employees Worked With
Andrew Ballantyne, Leshauna Kistoo
Aug 29, 2023 -

Capilano Audi responded

Thank you for your kind comments and rating!

Aug 29, 2023 -

Capilano Audi responded

Thank you Walt!

May 23, 2023

Had a great experience here at Capilano Audi. Everyone was very kind, helpful and patience especially my sales person Jae Lee. He was extremely knowledgeable, answered all my questions clearly an More

by Jimmy
Recommend Dealer
Yes
Employees Worked With
Andrew Ballantyne, Jae Lee
Aug 29, 2023 -

Capilano Audi responded

Thanks for your review, Jimmy!

May 20, 2023

Dealership was nice and was greeted immediately by Aaron. He was friendly, knowledgeable and extremely patient with my many questions. More

by alvinso147
Recommend Dealer
Yes
Employees Worked With
Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thank you for your review!

May 12, 2023

Aaron was quick to respond and amazingly helpful during the whole process, which was straightforward, quick and left the best impressions. Staff is very professional and knowledgeable. Thank you and would More

by Eugene Kulaga
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Aaron Li
Aug 29, 2023 -

Capilano Audi responded

Thank you Eugene for your kind comments and rating!

May 10, 2023

We had such a great experience here. Leshauna was absolutely wonderful and helped us get the car of our dreams! Matt also took great care of us with the final details of the vehicle. I w More

by Lindsay Fleet
Recommend Dealer
Yes
Employees Worked With
Matthew Tarka, Leshauna Kistoo
Aug 29, 2023 -

Capilano Audi responded

Thank you, Lindsay, for your kind comments and rating!