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Campus Nissan

Victoria, BC

4.9
58 Reviews

3361 Oak St

Victoria, BC

V8X 1R2

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58 Reviews of Campus Nissan

September 20, 2019

Purchasing a New Car The staff at Campus Nissan went and continue to go above and beyond. They demonstrate a level of expertise that surpasses expectation. Recently, they More

by Meghan Shannon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby and Peter
August 14, 2019

"Would recommend with caution" Salesman was great. Finance guy failed the grade. Once the deal was agreed upon and I went to give my cheque to pay for vehicle I saw a $374 plus ta More

by Ruok-im
Customer Service
Recommend Dealer
Yes
Employees Worked With
George (salesman) and Terry (finance)
May 13, 2019

Bad Experience I got my Micra serviced at this dealership because I had problems with the gear stick. I spoke to three receptionists before dropping my car off at t More

by Taylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not Sure
March 18, 2019

Nikita has been very good with me. He has followed in on poi Nikita or Nik has been one of the best sales persons i have dealt with. He goes out of his way to follow up. Makes sure i am geeting into the car i wa More

by Moose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikita
November 23, 2018

Bought a Nissan Xterra on Saturday Was searching internet for 2015 Nissan xterra found one on campus nissans website sent in an inquiry about vehicle was contacted immediately by a very More

by Rhonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rome and Bobby
September 14, 2018

New Car Purchase We purchased a 2018 Micra from MICHAL CWIKLINSKI. Since I live out of town, I was hoping to find a rep that could help my elderly parents with a purch More

by nissan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michal Cwiklinski
June 14, 2018

Great dealership Very good experenece buying myself a new vehcile! The sales staff were very friendly and really helped me find the right vehicle for myself and my fma More

by janet123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
April 25, 2018

terrible service at campus nissan i would never recommend this campus nissan victoria i would like to share my story with them first i try to trade my car to new vehicle with niss More

by gtr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
idiot
May 10, 2018 -

Campus Nissan responded

Hi, I am very sorry to hear that you had a disappointing experience with our dealership. We strive to provide our customers with the best possible trade-in pricing with the information presented to us, but it sounds like we let you down in this instance. Without having more details, it appears that there was a miscommunication about the value of your trade-in and also what you were looking for. Many of our customers are happy to trade-in their vehicles for a Leaf to take advantage of the BC Scrap-it program, but I understand that this is not suited to everyone and that you were looking for something else. We appreciate your honest feedback, because it gives us an opportunity to learn and adjust our services. We will certainly take your comments into consideration and look into what we can do to improve. Despite this setback, we’d still love to have your business and hope that you will consider us for service or a future trade-in.

April 14, 2018

Awesome Best car dealer I have ever worked with. The sales people were friendly and transparent with all of my questions and how it all worked. I definitely More

by Garry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mandu
May 01, 2018 -

Campus Nissan responded

Thanks so much for the great review Garry!

February 13, 2018

lost deposit check We went to the dealer looking for a truck, found one and put a $5,000 cheque down as a deposit for the truck, the truck just came into to the dealer, More

by rick martin macdougall
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peter
May 10, 2018 -

Campus Nissan responded

Hi Rick, I am happy to hear that we were able to help you find the right car at Acura, but I’m very disappointed to hear about your experience at Nissan. I would like to extend an apology to you for any stress and inconvenience this may have caused. First and foremost, our top priorities are making sure that your vehicle is functional and safe. We are always extremely thorough with our inspections and we would not want to sell you a truck with a major problem that would cause you grief down the road. Secondly, we strive to take great care of your privacy and documents so I am very sorry that we gave you the impression that your cheque was misplaced. Even though it’s disheartening to hear, feedback like yours is valuable because it helps us improve our services and helps us gain a better understanding of the customer experience. I hope that you will not hesitate to contact us in the future for any vehicle or service needs.

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