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Campus Honda

Victoria, BC

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30 Reviews

506 Finlayson Street

Victoria, BC

V8T 5C8

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30 Reviews of Campus Honda

November 23, 2023

Just bought a 21 Touring Ridgeline truck. Absolutely love it, but was so impressed on how the staff made it an enjoyable experience. We weren't attacked by sales staff the second we walked More

by austerman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael, George, Brent and Kelly
Nov 24, 2023 -

Campus Honda responded

Hello Austerman, thank you for taking the time to write us a thoughtful 5-star review. At Campus Honda, we always strive to make every customer feel welcomed and deliver friendly service. Customers like you make all the hard work worth it! We’re glad to hear you had an outstanding purchasing experience with Michael, George, Brent, and even with our ICBC representative. We appreciate your positive words and the recommendation to our dealership. Have a spectacular day ahead, and congratulations on your new 2021 Honda Ridgeline! David Glabais, General Manager

December 27, 2022

I took my CRV in for a rear brake repair, slow leak in the left front tire and a replacement ignition key as the electronic part of one of my keys was defective. Other than being much more expensive than More

by jcraig604
Recommend Dealer
No
Employees Worked With
Brad Ostermann
Dec 30, 2022 -

Campus Honda responded

Hello Craig, we are sorry to hear that our repair did not correct the slow leak. James, our Service Manager, has added a credit to your account upon your next visit. If you are still unhappy with the services provided, please do not hesitate to reach out to our General Manager, Mandu Goebl, at (250) 475-2227 or mgoebl@campusautos.com at your earliest convenience. Thank you again for your time and feedback, and we look forward to seeing you at your next visit. Happy New Year!

Jan 01, 2023 -

jcraig604 responded

James, the Service Manager for Campus Honda phoned me. He is a good guy and we talked it out to my satisfaction. Bottom line all businesses make occasional mistakes but good ones make a sincere effort to fix it so I will return.

November 09, 2022

Need some maturity in their Service Department I went there expecting to pay more for some MAJOR service to my Honda (above $ 3K), and it was like I was dealing with a bunch of amateurs. I asked for a ba More

by landrew
Recommend Dealer
No
Employees Worked With
Brad Ostermann
Nov 17, 2022 -

Campus Honda responded

Hello, thank you for your review. We appreciate your feedback and we are truly sorry to hear about your negative experience at Campus Honda. Here at Campus Honda, we always strive to provide the best customer service experience. If there is anything we can do to improve this experience, please feel free to reach out to our General Manager, Mandu Goebl, at (250) 475-2227 or mgoebl@campusautos.com at your earliest convenience. Thank you again for your time and feedback. Have a wonderful day, and we look forward to hearing from you.

June 16, 2022

Last car I bought was a 1997 Honda Accord in 1998 from Campus Honda. Yes. it's still running like a Swiss watch!! Wanted a small, economical car and remembered the great service I had from Campus Honda. More

by pamlmclellan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Mak
Jun 17, 2022 -

Campus Honda responded

Hello Pam, Thank you for the wonderful review! We love hearing stories of returning customers. We are so glad to hear you are happy with your new Honda Fit and are still loving your Accord! At Campus Honda, we pride ourselves on our no-pressure appointments and providing a positive customer experience. We will be sure to pass along this positive feedback to Eric.

January 17, 2022

Excellent sales department, horrible service department. Service staff did not listen to anything I said. 2 appointments booked both were put in wrong. Plus they were rude, and condescending. More

by lpeacock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
NA
Jan 17, 2022 -

Campus Honda responded

Hi Louise, please accept my apology for your experience. After speaking with you today on the phone, I completely understand your feelings and for that I want to say I am sorry. I hope you accept my offer and we can show you we can do better. Please don't hesitate to reach out to me directly at jkersten@campushonda.com or (250)382-2277 if you have any questions, concerns or can help in any way. Thank you, James Kersten, Service Manager

May 04, 2021

We want to thank the Service dept. for their outstanding and caring customer service. Very friendly, efficient and caring staff in all departments at Campus Honda. More

by rifkin
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bonnie Authier
May 05, 2021 -

Campus Honda responded

Hello, thank you for sharing your experience with Bonnie in our Service department. We have a great team at Campus Honda and we are so pleased to hear that your experience was nothing short of outstanding! Thank you again for your review and have a wonderful day.

April 24, 2021

Got a great deal on a 2020 Honda Civic. Many thanks to Bob McMillan & David (Sales mgr) & Gord (Business Mgr) for making experience easy & painless. I bought the car sight unseen - and it was perfect - b More

by Richard Dykeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Mcmillan , Brad Ostermann
Apr 26, 2021 -

Campus Honda responded

Richard, thank you so much for your review! There's always a process where the whole team pitches in to ensure that everything is completed seamlessly! It sounds like we really met the mark here, and are so thrilled to know that you're happy with your choice!

Apr 26, 2021 -

Richard Dykeman responded

Your welcome - you deserve the kudos!

April 11, 2021

My Apple Carplay suddenly stopped working and I was unable to restart it. I stopped by Campus Honda for assistance. Rafael Ng took the time to work through the problem and found the solution. His he More

by Judy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Raphael Ng
Apr 12, 2021 -

Campus Honda responded

Hi Judy, thank you for your feedback. We're happy to have been able to give you a hand with your Apple Car Play! We're here to help, and are always more than happy to lend a hand when needed. Thanks for letting us know Rafael helped out, he deserves to know that his efforts are appreciated! Have a great day, Judy.

May 16, 2020

They are very customer centric. Like their respectful business style. Chris brought the sanitized car to my house for view and provided a lot of useful details. More

by baranal
Recommend Dealer
Yes
Employees Worked With
Chris Yu
Jun 10, 2020 -

Campus Honda responded

Thanks for the great review!

March 10, 2020

Prompt and courteous response I enquired by email and received a very timely and courteous response. I have still not heard back from other dealerships so shall probably go with Ho More

by jowen013
Friendliness
Recommend Dealer
Yes
Employees Worked With
Igor Fleming
Mar 11, 2020 -

Campus Honda responded

Hi, thank you so much for your wonderful 5 star review!

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