Cam Clark Ford Richmond

Ongoing Service I bought my car at Cam Clarke Ford and have been taking it in for regular service for the past 4 years. My experiences have always been positive. The I bought my car at Cam Clarke Ford and have been taking it in for regular service for the past 4 years. My experiences have always been positive. The service department has always been upfront with there comments and time lines.when I take the car in. I like dealing with them because they are professional and keep you informed. I live in downtown Vancouver and there are other Ford dealerships I could go to but choose to continue with Cam Clarke because of the service More

Ongoing Service I've been taking my car into Richport/Cam Clark Ford for maintenance since moving to Delta BC in 2004. For me, the service has always been 1st class I've been taking my car into Richport/Cam Clark Ford for maintenance since moving to Delta BC in 2004. For me, the service has always been 1st class & I've always been happy with work done on my autos More

Super service team. I was scheduled in for a service for my F150 and as usual they had me out ASAP. Akesh is always super friendly and even had my truck washed. Thank I was scheduled in for a service for my F150 and as usual they had me out ASAP. Akesh is always super friendly and even had my truck washed. Thanks guys! Truck is running flawlessly. More

Great Experience Akesh was great. Always helpful and super customer focused! I would recommend Cam Clark Ford to anyone. I have never had a better experience at a deal Akesh was great. Always helpful and super customer focused! I would recommend Cam Clark Ford to anyone. I have never had a better experience at a dealership service department. More

Worst Service Department I took my 2016 vehicle in for an oil change and to be checked as it was making some weird noise from the bottom of the truck. I pay a little extra on I took my 2016 vehicle in for an oil change and to be checked as it was making some weird noise from the bottom of the truck. I pay a little extra on the monthly payments so I get the vehicle checked and serviced every time needed. This was in morning of the service, Explained my situation of how I was meeting my parents in Kamloops for the weekend and if they had a courtesy vehicle available or if I needed to rent one. I was told that the job would take longer than a couple of days and that there should be a courtesy vehicle available and I would be given a call mid day, in order to make arrangements if the vehicle was not ready. I get a call at about 4 pm notifying me that they my truck should be fine to be taken for the weekend and to make another appointment when I get back to fix the noise problem. I cancelled my rental vehicle, and took the chance believing that they did a thorough check. My truck ended over heating and a line burst on the Coquihalla, lost all power while going up hill. Was lucky enough to get it to the shoulder and be in an area where there was some sort of reception. Made a call to roadside assistance, than made a call to dealership to see if they can help us out with making arrangements to see if they can notify the dealership that we were coming and if a courtesy vehicle can be arranged as I believed in them to check the vehicle for SAFETY when I took it in. Talk to the representative I was dealing with and was told he would make a call. No call was made to the Kamloops location, they had no idea we were coming and most of all we were stuck at that dealership with all our luggages. Rental vehicle company in Kamloops was all sold out. I wish I didn't buy from this location, I was left disappointed and dissatisfied that the service department did not help or couldn't even recognize that this vehicle was not safe to be driven. This pretty much a brand new truck and I really wish I didn't buy from this location, so I wouldn't have to deal with this sort of substandard service or or intolerable experience. Sincerely, Disappointed Customer More

Fantastic customer service. Very Helpful! Akesh was so helpful and accommodating when I came in for my regular service yesterday. He helped me with some Explorer issues that I had. My vehicle Akesh was so helpful and accommodating when I came in for my regular service yesterday. He helped me with some Explorer issues that I had. My vehicle was ready when he said it would be ready. Akesh went above and beyond for me. Thank you! This was my first dealing with Akesh and I hope I have him in future service calls More

Very Friendly Akesh is a very friendly & helpful person. He is highly recommended. I Would definitely come back Good work & thank you for a stress free experienc Akesh is a very friendly & helpful person. He is highly recommended. I Would definitely come back Good work & thank you for a stress free experience. More

Outstanding The staff and service at Cam Clark was outstanding. My regular service visits are dealt with promptly and professionally. I will purchase my next vehi The staff and service at Cam Clark was outstanding. My regular service visits are dealt with promptly and professionally. I will purchase my next vehicle from this dealership. More

Great Financial Adviser I would like to acknowledge Setareh Kopahi for helping me to get the best rate to get my vehicle financed and also she went out of her way to check di I would like to acknowledge Setareh Kopahi for helping me to get the best rate to get my vehicle financed and also she went out of her way to check different banks which offered the best rates, she was very helpful, patients and knowledgeable. Thank you Setareh and the team at Cam Clark Ford... :)... More

Regular Maintenance I have taken my truck in for regular maintenance since new. Akesh has always been friendly and professional. I find dropping the vehicle off in the mo I have taken my truck in for regular maintenance since new. Akesh has always been friendly and professional. I find dropping the vehicle off in the morning and picking it up at the end of my work day is very convenient. I am always kept in the loop if something changes. More