Bytek Volkswagen

I bought my 2015 Golf TDI in 2019. In February 2022 the Adblue warning light came on (500 km the car will not start). The dealer took the car in and gave me a loner with no knowledge o In February 2022 the Adblue warning light came on (500 km the car will not start). The dealer took the car in and gave me a loner with no knowledge of when the part would come in. It is now October 2023 and the dealer says the part is at least another 6 months away… there is no evidence that the part is ever coming. VW customer support say they care about the customer and the costs involved but they are now $25k + in rental car cost it will be $5k + to make my car road worthy, with no end in site. The car has been sat outside in all elements and is now rusting as the rust prohibitor is powered by the battery which is now dead. The dealer is trying to facilitate a trade assistance but VW Canada are not cooperating. The lack of true oversight and integrity is shameful! More

Buying our vehicle was a pleasant experience thanks to Tim, our sales agent. Also thanks to Andrew who listened and facilitated our deal. We were impressed with Bytek! Tim, our sales agent. Also thanks to Andrew who listened and facilitated our deal. We were impressed with Bytek! More

I just bought a used Nissan Kicks from Bytek Automobiles. Their knowledgeable and helpful sales and financial staff made the purchase a rewarding and seamless process. I look forward to continued business wi Their knowledgeable and helpful sales and financial staff made the purchase a rewarding and seamless process. I look forward to continued business with Bytek for any service and/or parts my car might require, and won't hesitate to recommend them to any family members and friends wanting to buy a new or used car. More

A great experience with the sales representative, the financial manager, the used car manager, the service department and the general manager! Bytek got us a great deal on our trade in and our new lease. financial manager, the used car manager, the service department and the general manager! Bytek got us a great deal on our trade in and our new lease. Super easy to do business with Bytek! More

Tim and the staff at Bytek are professional, courteous and respectful. It’s refreshing to walk into a dealership where there are no high pressure sales people pouncing on you. They are knowledgeable of t and respectful. It’s refreshing to walk into a dealership where there are no high pressure sales people pouncing on you. They are knowledgeable of their product and go out of their way to make your car purchasing experience as pleasurable and easy as possible. More

A walk in experience likely to stick in my mind for a very long time. The staff I dealt with from the first moment of walking was professional and courteous. A industry employee for over a decade I recog very long time. The staff I dealt with from the first moment of walking was professional and courteous. A industry employee for over a decade I recognize something good when I see it. Everyone here has attempted to please me 100%. Beyond exceptional!! Keep on moving in this same direct. People will always flock back for service like this. More

Service is slow to respond to my call to book an appt. It has been 5 days now since i phoned It has been 5 days now since i phoned More

My experience with Bytek Volkswagen's Service Dept. Appointment 1: Contact them for body work, once parts arrive the work itself takes 2 weeks and on return, the turbo in my GTI is no longer working a Appointment 1: Contact them for body work, once parts arrive the work itself takes 2 weeks and on return, the turbo in my GTI is no longer working and I'm receiving EPS errors. I'm told this is a coincidence and unrelated to the work that was done. Appointment 2: Schedule appointment to have turbo replaced, they keep car for the full day only to tell me they don't have the parts in stock. Appointment 3: Parts now in stock, they replace the turbo. However in the process, my fuel tank no longer accepts gas. Also told this is a coincidence and unrelated to their previous work. Appointment 4: Told they are unable to fix whatever the issue may be. Asked if a replacement or rental car can be provided, they said they have none available. Current Status: I have a car that I can't fuel up with no word on expected timelines for a resolution. Note: None of these previous issues were caught upon inspection by their 'certified' VW mechanics. If you are looking to save hours of your time and thousands of dollars, avoid Bytek's service dept and their many 'coincidences'. Beyond their incompetence, it is paired with the worst customer service imaginable. More

I purchased a brand new VW Tiguan Comfortline from Bytek in the summer of 2019. I have had it for three years a very happy both with the car and the service from Bytek. Good people and excellent client serv in the summer of 2019. I have had it for three years a very happy both with the car and the service from Bytek. Good people and excellent client service. No nickel and diming, transparent billing and easy-to-book servcie appointments. I just sold my car as I am leaving the coutnry and gpoing to a country where drivign is on thje left. I got a very good quotee for my Tiguan from Bytek used car Manager Pierrel Hall. I warmly recommenr Bytek for your new new or used VW! Great expérience all around. E.Verner. More

Body work was done under warranty on our VW Golf last week. Service was excellent, prompt and friendly. The car looked great and was spotlessly cleaned. We were very happy with the results and experience week. Service was excellent, prompt and friendly. The car looked great and was spotlessly cleaned. We were very happy with the results and experience. Mary Jane More