Burlington Toyota

efficiant and friendly Will use this service department again, Adam asked if I was going to wait and I replied No I would pick up my vehicle after 3 pm, he assured me that i Will use this service department again, Adam asked if I was going to wait and I replied No I would pick up my vehicle after 3 pm, he assured me that it would be ready, and it was complete with a complementary wash. More

Tire rotation & Maintenance check Friendly, courteous, clean and well organized environment. Dissuaded me from an unnecessary service of having my manual transmission fluid changed wel Friendly, courteous, clean and well organized environment. Dissuaded me from an unnecessary service of having my manual transmission fluid changed well ahead of schedule. 5 stars. More

Regular scheduled service on Rav 4 Service is offered on time and gets me out when promised. Free car wash is an additional benefit which I don't believe other dealers offer. Service is offered on time and gets me out when promised. Free car wash is an additional benefit which I don't believe other dealers offer. More

Great Service My initial call was not great but the reply to my email and onward were great! Thanks to the wonderful staff!! Car is running great!! My initial call was not great but the reply to my email and onward were great! Thanks to the wonderful staff!! Car is running great!! More

Excellent standard of service I have typically found the service team knowledgeable and only do work that is required while recommending work to consider in the future. The car is I have typically found the service team knowledgeable and only do work that is required while recommending work to consider in the future. The car is delivered on time and within the estimates given. More

Fast, Easy Service They are very easy to deal with in all aspects - easy to schedule service, they are friendly to deal with, get the job done quickly, and they always d They are very easy to deal with in all aspects - easy to schedule service, they are friendly to deal with, get the job done quickly, and they always do a great job. More

EFFICIENT& FRIENDLY I have always had a good experience with Toyota each and every time I have taken my SUV in for service. They always ask immediately if I need a ride I have always had a good experience with Toyota each and every time I have taken my SUV in for service. They always ask immediately if I need a ride and if not, approximately the wait time. The waiting room is good. TV and beverages while you wait. When your vehicle is done they are right there to let you know, You nextare taken over to a counter and take care of your bill, and also ask any questions you might have, very efficient in this area, settle the bill, and tell you exactly where your car is located, and off you go.. Meanwhile, each and every service person you deal with is pleasant. Best dealership I have dealt with through the years for efficiency, friendliness, etc.. More

Quick and efficient As always, I was able to drive right into the Service bays when I arrived for my oil change and routine check, and I was met immediately by Matt. He As always, I was able to drive right into the Service bays when I arrived for my oil change and routine check, and I was met immediately by Matt. He pulled my information up on the computer and quickly got the paperwork together. I was on my way back home within minutes. Matt called me about 1 hour or so later to tell me there was a small added issue and ask if I wanted them to go ahead and fix it (changing the cabin air filter). The car was ready for pick-up about a half-hour later. Fortunately, they are open late on Thursdays so I was able to pick it up after work. More

Great experience Just after receiving a second letter from Toyota about their safety recall (Takata airbag issues), which stated that Toyota provided the necessary par Just after receiving a second letter from Toyota about their safety recall (Takata airbag issues), which stated that Toyota provided the necessary parts for my car, I contacted my dealer and had the appointment after a few days. My car was fixed as promised and I am happy with the service that Burlington Toyota provided. More

Perfect Salny the sales rep was perfect. She listened to my questions and enquires about me possibly trading in my current leased vehicle for a new Rav4. Sh Salny the sales rep was perfect. She listened to my questions and enquires about me possibly trading in my current leased vehicle for a new Rav4. She was very efficient in getting me prices and quotes for different lease periods. She was extremely knowledgeable about the Rav4 and explained everything in detail during our meetings and test drives. My wife and I are over the top happy with the new Rav4 and with the entire process of leasing the vehicle. More