Budds' Mazda
Oakville, ON
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443 Reviews of Budds' Mazda
Great service I was in for a Mazda recall appointment. Prompt, efficient, and friendly service., and they gave my car a wash. Thank you, you deserve my 5 star r I was in for a Mazda recall appointment. Prompt, efficient, and friendly service., and they gave my car a wash. Thank you, you deserve my 5 star rating. More
Thnak you for Excellent Customer Service! Big Thank you to Rahul and his team for their excellent customer service and for finding my CX 3! I had a very positive and smooth experience at the O Big Thank you to Rahul and his team for their excellent customer service and for finding my CX 3! I had a very positive and smooth experience at the Oakville dealership. Very happy with my new car!!! More
Consistently excellent Was in for annual service today and wanted to check out new CX-5 as a potential replacement. Information, service, appraisal and follow-up were excell Was in for annual service today and wanted to check out new CX-5 as a potential replacement. Information, service, appraisal and follow-up were excellent. This has been the experience ever since I visited the dealership for the first time over 2 years ago. More
Service excellence Every visit to this dealership for servicing my vehicle has been prompt, courteous, and on time. Any issues or variances that arise from the original Every visit to this dealership for servicing my vehicle has been prompt, courteous, and on time. Any issues or variances that arise from the original plan are immediately shared so there are no surprises or concerns. Staff are always friendly and greet me by name (a personal touch that is often lost today). Excellent!! More
All employees were friendly and helpful. Helpful, friendly and explain what is required to repair car and make suggestions. Were able to fix car in a timely manner since we did not have a sc Helpful, friendly and explain what is required to repair car and make suggestions. Were able to fix car in a timely manner since we did not have a scheduled appointment. More
Difficult Emission malfunction finally resolved! An initial visit to repair an emission related problem on my 2009 Mazda 6 did not resolve the issue (check engine light came back on), resulted in two An initial visit to repair an emission related problem on my 2009 Mazda 6 did not resolve the issue (check engine light came back on), resulted in two subsequent visits and intervention by the Service Manager Gerry Lancaster. Having of a technical background myself, I can appreciate the difficulty of troubleshooting an intermittent sensor which Gerry felt was the problem. It is refreshing to deal with a technical oriented manager rather than a financial focused manager and I commend Gerry working with his techs to move towards a solution. I am hoping the issue will be behind me. Courteous, and considerate Service Advisers Katie and Andrea were understanding. My concerned would be more with Mazda design in making systems difficult to diagnose. Thank you for honoring your repair guarantee policy. D. Young More
Excellent We received our appointment quickly, A friendly driver drove my husband home and returned for him when the car was finished. Staff was very profess We received our appointment quickly, A friendly driver drove my husband home and returned for him when the car was finished. Staff was very professional. More
Great customer service and nice to get the email reminder. Fast completion of the recall and all seems good, plus a car wash....great! ...and all was free customer service and nice to get the email reminder. Fast completion of the recall and all seems good, plus a car wash....great! ...and all was free ;-) More
Thanks for the Excellent work! I truly appreciate the excellent work Budds' Mazda Service Department provides with every visit. I cannot place a value on the peace of mind I have kn I truly appreciate the excellent work Budds' Mazda Service Department provides with every visit. I cannot place a value on the peace of mind I have knowing I can trust everyone at Budds' Mazda with taking care of my vehicle and recommending the best maintenance and repairs. THANKS BUDDS' MAZDA!!! More
Professional, timely and friendly The team at Budd's Mazda Service Department are highly professional, honest, respectful and knowledgeable. They communicate effectively and promptly w The team at Budd's Mazda Service Department are highly professional, honest, respectful and knowledgeable. They communicate effectively and promptly with customers to highlight any issue or report a recommendation or advice prior going ahead with the service in order to assure complete client satisfaction and consent. I would strongly recommend the Mazda car owners out there to visit this facility and experience this friendly and expert service. More