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Boyer Kia Belleville
Belleville, ON
15 Reviews
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15 Reviews of Boyer Kia Belleville
November 12, 2014
dont waste your time I'm not going to get into the whole thing let's just say I bought a brand new car from this dealership. The sales people were very nice obviously beca I'm not going to get into the whole thing let's just say I bought a brand new car from this dealership. The sales people were very nice obviously because they're making a sale. As far as service department the service manager is very VERY rude I've been back 3 times and the issues are still not fixed I had to argue with the man to figure out a way to fix my new vehicle (engine runs so rough that I hate my new car most days and paint bubble found) that runs worse then my 13 year old crv. Long story short these people are only worried about making a sale as far as getting your vehicle fixed under warranty they do whatever they can to give you the run around and treat you as if you do not deserve to enjoy your new vehicle. I should of bought a Honda... More
by prettyk22
Employees Worked With
Daniel Boyer, Richard Cook, Jeff Finch
Helpful April 14, 2014
Don"t Waste Your Time. I attended this dealership to seek out their best price for a SPORTAGE. Notting this was not the first time seeking a price at the local dealership I attended this dealership to seek out their best price for a SPORTAGE. Notting this was not the first time seeking a price at the local dealership nor our first Kia purchase. In fact, it was our third and second purchase in less than 4 months but we thought we would give them another shot. I asked for their best price quote on the model in both standard and automatic. What I received was a very generic spread sheet for assorted models with listed prices. Being somewhat intelligent I was able to ascertain which price I had been quoted. The salesman and the sales manager never even took the time to highlight or even prepare a written estimate, they simply emailed a scanned copy from their work book. It was very clearly expressed to them on this occasion again, that I was purchasing a Sportage from whomever gave me the best price the very NEXT Day!!! The quotes came in with all but one crafted in a personal email. And you guessed it the one with the least effort and highest price was again from BOYER KIA of Belleville. So, I buy at another dealership AGAIN!!!!! My 3rd KIA. After my purchase I send an email explaining I had bought another vehicle from another dealership because of their prices. Low and behold a week later the same salesman sends me an email asking if Im still interested in a new vehicle purchase. ARE YOU KIDDING!!!!!!!! I will NEVER go to that DEALERSHIP EVER AGAIN. Go to Scarborough KIA------Look up Tania LYSKO and ask for her best price. She will beat anyone You will get the best price and the car you want. I had it delivered on a Saturday, which they normally don't do, but i asked and they bet over backwards. More
by Troutboy
Employees Worked With
Daniel BOYER and Jeff Finch
July 09, 2012
Bought a brand new car, 14 days later I had my first issues. I fight to get warranty service performed, im not appreciated as a customer and I hate my car because of a unique combination of it falling a issues. I fight to get warranty service performed, im not appreciated as a customer and I hate my car because of a unique combination of it falling apart and dealer incompetance. I voice my concerns both to the dealer as well as kia head office and get the run around/ called a lier etc. In the end im forbayed from returning to the dealer as they dont like recieving complaints. Im sorry but incompetance isnt an insult in this case, its an observation. If you dont want to hear complaints about your product build it better. Dont charge 2 hrs labour when 5 minutes is all it takes (block heater), dont replace missing welds with silicone( trapping salt and crap behind it), dont install window visors crooked so every time you open the door they hit (dur), dont make snide little comments about issues you have no idea about in an attempt to seeem smart. dont replace a blown transmission and then complain when the customer notices the steering wheel doesnt point straight, dont tell customers their bluetooth doesnt work because their phone is cheap its your dumb car (rumour 2 to htc incredible s and no change)dont blame a confirmed rattle on a part you consider "aftermarket" when its a stock kia part you have never seen. I proved the noise was a loose plate when a bolt fell out but they insisted the noise was a under engine cover I had installed. once the cover was removed the rattle remained.Sirius sub wore out 3 months early, cheap paint, grinding gears blah blah blah. This dealer is bereft of customer service on any level if you have a problem with your car. They are out for the quick buck and once the car is sold they could care less. The only departments that do their job is sales (its easy when you like the car) and the mechanics (they will have a job for life ) If you value your money, time or sanity do not deal with these people, buy a horse. Das auto. More
by bookia
Employees Worked With
"Service manager" guy
March 21, 2012
first dealt with Boyer Kia back in Oct 2007 when I purchase a 2008 Rondo EX which was the best new vehicle experience I've had. Since then I have had it serviced at this dealership all the time. Alw purchase a 2008 Rondo EX which was the best new vehicle experience I've had. Since then I have had it serviced at this dealership all the time. Always been courteous and helpful, warranties always taken care of without any hassle or difficulties (not that I had many). Last November traded in my Rondo and purchased a 2012 Soul 4u automatic, didn't even consider another dealership. As per the first time the sales transaction was great, again no hassle or pressure and they got the model and colour we wanted all within 5 days as they did not have it in their inventory. Really appreciate the trouble they went to obtain it. I would also add that the vehicle was absolutely immaculate when we picked it up, did a thorough check and not a single problem. I cannot say enough about this dealership, great people to do business with and as long as they continue to do so, they will continue to receive my patronage. More
by conwelpic
Employees Worked With
sales staff and service
January 03, 2012
Went in to buy a 2011 Soul in January 2012. I was told Went in to buy a 2011 Soul in January 2012. I was told there were no 2011s at this dealership and the salesman told me he couldn't search for invento Went in to buy a 2011 Soul in January 2012. I was told there were no 2011s at this dealership and the salesman told me he couldn't search for inventory since all the sales managers were not there. I was told he would call me another day but the only reason I was interested in buying one that day was due to the great finance rates for the leftover '11s and the fact that it was the last day for a $25,000 sweepstakes. I explained this and was still told there was nothing he could do for me at that time. He was completely unmotivated and could have made a sale right then and there. More
by rabbitmania
Employees Worked With
Not sure
