Boundary Hyundai
Vancouver, BC
8 Reviews of Boundary Hyundai
Big shout out to Nathan Jackie and Shawn for trusting me and looking after a situation that was complicated and made it correct I am as a woman truly impressed with your outstanding service I recommend many and looking after a situation that was complicated and made it correct I am as a woman truly impressed with your outstanding service I recommend many people to there service department because they care Big Thanks More
If you have an Electric or Hybrid Hyundai stay far away from this service department! Not only are their “Factory Certified Red Seal” Service Technicians incompetent and not knowledgeable about Hyundai’ from this service department! Not only are their “Factory Certified Red Seal” Service Technicians incompetent and not knowledgeable about Hyundai’s Hybrids but their Service Manager (Tim Wong) and Service Advisor (Shawn Wu) lack customer service and technical knowledge that any service advisor should have. I brought my vehicle in to have its Engine Clutch Actuator Fluid replaced, but their technicians instead replaced the Transmission Fluid. The requested Engine Clutch Actuator Fluid replacement was documented in the service appointment, and the service advisor supposedly checked with a technician to confirm the service - yet they still failed and replaced the fluid of the incorrect system. After replacing the incorrect fluid, they still had the fallacy of presenting me with a $367.47 bill. Such disappointing and mediocre service from this Hyundai Dealer; hopefully my complaint with Hyundai Canada will have a better outcome than that with their Service Manager. More
Jeffrey Ng was very helpful when we visited Hyundai Boundary to buy our new car. He was professionally friendly and showed us options based on our budget and needs. Thanks for making our first purchas Boundary to buy our new car. He was professionally friendly and showed us options based on our budget and needs. Thanks for making our first purchase a breeze More
Our first time visiting the Openroad Hyundai, service was very good, cheerful, knowledgeable and helpful. We were very happy and will recommend to our friends. very good, cheerful, knowledgeable and helpful. We were very happy and will recommend to our friends. More
Purchased my vehicle from Open Road Hyundai Boundry, and have received nothing but exceptional service so far. My brother also purchased a Hyundai, although from another location, but has since taken on th have received nothing but exceptional service so far. My brother also purchased a Hyundai, although from another location, but has since taken on this location for servicing due in part to my experiences. More
New car Purchase I went with my girlfriend to buy a new car. I was dealing with Tomas Havelka. He was speaking only to me. Not looking at my girlfriend at all. We want I went with my girlfriend to buy a new car. I was dealing with Tomas Havelka. He was speaking only to me. Not looking at my girlfriend at all. We wanted to get the Hyundai Kona and my girlfriend wanted in Red. He said there are not red Kona available and that we should buy the Tucson. We really did not like it. It turns out that we bought the Hyundai Kona in the dealership of Hyundai because it was available. Terrible service. More
Excellent sales team Professional and friendly sales approach; no pressure to purchase immediately. Test drive was pleasant. Lots of options to consider, especially with l Professional and friendly sales approach; no pressure to purchase immediately. Test drive was pleasant. Lots of options to consider, especially with low finance rates from Hyundai Canada. More