Bolton Toyota

Horrid customer service. Still waiting for a service callback after 24 hours. What happened to this business? It was once a highly rated dealership. So sad. Still waiting for a service callback after 24 hours. What happened to this business? It was once a highly rated dealership. So sad. More

Very unprofessional and unethical sales people . Avoid them at all cost will lie to you all the time . Avoid them at all cost will lie to you all the time . More

Please avoid these bunch of scammers. I’m already stuck with them. I wish there’s an option to give 0 stars but unfortunately it’s not available. Thanks folks for your time to read my rev I’m already stuck with them. I wish there’s an option to give 0 stars but unfortunately it’s not available. Thanks folks for your time to read my review. More

Stay away. So dishonest. Beware. Beware beware. Sold me one of their trades without disclosing known serious safety defects. So dishonest. Beware. Beware beware. Sold me one of their trades without disclosing known serious safety defects. More

Tried to get someone to talk to me about a Rav4 they had advertised and they refused to call me back or talk to me. Stonewalled and ghosted me. Terrible service especially when you want to pay cash. I w advertised and they refused to call me back or talk to me. Stonewalled and ghosted me. Terrible service especially when you want to pay cash. I will be making a formal complaint to their governing body, for whatever good that might do. More

All miscommunication. No one really cares except Abhishekh. No timely support. I spent more time just waiting here. Nothing goes up to schedule. They only entertain or tak No one really cares except Abhishekh. No timely support. I spent more time just waiting here. Nothing goes up to schedule. They only entertain or take care until you book it then you are in your own. More

I was looking for a new Toyota Prius Prime. I saw that Bolton Toyota was listing one and I reached out. I received a call from a salesperson saying they had one available that was a cancelled l I saw that Bolton Toyota was listing one and I reached out. I received a call from a salesperson saying they had one available that was a cancelled lease and that I could have it. They wanted to know how soon I could be there. I asked how much it was and they told me it was the listed MSRP. I asked if there were any extras and they said it already had an extended warranty even though it was brand hew. They said I had no choice because it was already attached to the car or some such nonsense. I could sense that this was just upselling and an opportunity for the dealer to increase its profits and the salesperson to up their commission. I don’t for a minute believe that there’s no way to avoid the extended warranty. Even if it’s somehow true, it’s boy who cried wolf syndrome where car salespeople have lied and blatantly upsold for so long that they have no credibility. Toyota dealers are especially notorious for this. Update: I just received another call from the dealer asking me if I’m still in the market for a Prius Prime. Thinking that maybe they had another car in stock, I said I am. She then tells me that the car I already rejected because they wanted me to pay for an extended warranty is still available and yes I still have to take the extended warranty if I want it. “When can you come in to fill out the papers?” she asked me. 🤬 More

Obviously lack professionalism in dealing with customers. Held me down for a particular car I wanted for a week plus and still disappointed me. Having a hard time getting my refund! A commitment fee that nev Held me down for a particular car I wanted for a week plus and still disappointed me. Having a hard time getting my refund! A commitment fee that never took me 5 minutes to pay is taking a week plus to refund! More

Wow…amazing service at Bolton Toyota. Have tried other Toyota dealerships for my 2022 Highlander and really upset with their lack of service. Vanessa at the Bolton service department is a Have tried other Toyota dealerships for my 2022 Highlander and really upset with their lack of service. Vanessa at the Bolton service department is amazing. She loves her job and really takes care of you. This is the person you want to deal with. Keep up the excellent work! Thank you Bolton Toyota! More

This dealership is terrible my advice do not trust the sales people especially at this location thy lies for ever management is really baaaaad sales people especially at this location thy lies for ever management is really baaaaad More