Blue Mountain Chrysler

Do your research before buying with Blue Mountain Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the de Started good with the cyber guy Ted then passed onto Sheri who is a pleasure to work with however she should take the time to get familiar with the details of each major vehicle such as Jeeps or Rams....do not rush the process! There also needs to be a bit more honesty about how much they can move on price left or right in comparison to the current market. Finally a bit more professionalism with a view to help the customer at all costs after all...if you are purchasing a $48,000 vehicle you have every right to change your mind on a colour....assessories or whatever it takes to make the customer happy with their large purchase. Phil was also a pleasant gentleman to work with however as the sole financial manager he is an extremely busy man who is unable to always take your calls or have your paperwork complete at an early convenience for you the client. Finally, do not make promises you can not meet. We all know dealerships will say anything to rope you in the beginning like free oil changes or a free loaner car while your vehicle is being modified but once things are signed the promises disappear and your warm welcome and immediate attention quickly disappear. My suggestion to the company is this....communication....customer service and professionalism throughout. Why not take your client into a board room ask them what they want and everyone work together. So many changing hands from the cyber guy to the salesman who needs to check with their salesmanager for every decision then a financial manager for financial approval and back down the chain to make it happen. A lack of communication in your lines starts to show a lack of professionalism to your customers....and remember we read these reviews and talk to people around our city before coming in. Strong leadership like Warren and Jaime are the sole reason the ship is commanded and guided in the right direction. I do recommend you come to Blue Mountain but your research completed prior to and communicate clearly your intent. Know what these machines are worth....what the competition is asking...and stay in a budget you are comfortable with. Great friendly staff....great vehicles....just a bit more fine tuning on the customer service skills needed. More

Wonderful to deal with Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks v Shari has been great to deal with, always friendly and reliable. She is quick at returning calls and getting things done in a timely fashion, thanks very much Sheri and Jamie for your work. More

Royalty treatment. I was treated like royalty from Shari & Phil. They really seemed to go out of their way to make my purchase an awesome experience. Love the JGCS! The I was treated like royalty from Shari & Phil. They really seemed to go out of their way to make my purchase an awesome experience. Love the JGCS! The crew there are wonderful! Thank you. More

They Go Above and Beyond Aaron was helpful and informative while never being pushy. He was easy to reach and answered all of my many questions. He and Jamie are able to rise t Aaron was helpful and informative while never being pushy. He was easy to reach and answered all of my many questions. He and Jamie are able to rise to any obstacle to get the job done. Their friendliness and professionalism made the experience a great one. More

Always a great experience This is my third vehicle purchased from Blue Mountain Chrysler. The staff are knowledgeable, friendly and honest. Garnet makes buying a vehicle easy This is my third vehicle purchased from Blue Mountain Chrysler. The staff are knowledgeable, friendly and honest. Garnet makes buying a vehicle easy and stress free. Philip in finance is easy to talk to and very knowledgeable. Always a great experience. More

Very Fast service I am very happy we bought our beautiful car with Shari. She was very fast and very nice. We got a very nice deal for what we bought. I am very happy we bought our beautiful car with Shari. She was very fast and very nice. We got a very nice deal for what we bought. More

New vehicle purchase Shari McKilligan was a pleasure to deal with on my new purchase. From trudging through the snow and cleaning off the vehicle so I could test drive, to Shari McKilligan was a pleasure to deal with on my new purchase. From trudging through the snow and cleaning off the vehicle so I could test drive, to the time of putting the keys in my hands, Shari was pleasant, and professional. There was no "hard"sell, Shari listened to what my needs were, and didn't try to sell me something that I neither wanted or needed. There were no surprises through the transaction! More

Avoid Phil in financing The salesman was very polite & accomodating. The problem came when dealing with Phil in financing. He was in my my opinion extremely incompetent. He r The salesman was very polite & accomodating. The problem came when dealing with Phil in financing. He was in my my opinion extremely incompetent. He rudely insulted me I have worked in this industry and purchased countless cars in my life and have never experienced such rude, incompetent service or treatment . More

So Grateful I went to Blue Mountain Chrysler! I recently graduated a 4.5 year program from university, just been working since and saving up money. Every week I would look up pictures of the new c I recently graduated a 4.5 year program from university, just been working since and saving up money. Every week I would look up pictures of the new charger cause I absolutely love the car. I never thought the car I've always wanted would be in my price point but the guys at Blue Mountain Chrysler made that a reality for me very recently! Aaron Hawkins was an amazing guy, not only answering every question I asked but shared some stories with me as well. He also put in extensive work to help find me the right car for the price that I wanted! Jamie Baverstock also helped out so much. Such a great guy to talk to and will absolutely do anything he can to help you out even more. Phil Fisher, the finance manager was a huge help as well, really appreciate the extent he went into as we discussed payment and insurance. All of these guys made my first new car purchase even more exciting and I'm very thankful to have went to Blue Mountain Chrysler! More

New car Excellent service, professional, respectful, and confident service department. Service provided, I was very pleased. There patience and understanding Excellent service, professional, respectful, and confident service department. Service provided, I was very pleased. There patience and understanding for any clarification, and the process needed was super! More