Birchwood Kia Regent

They are great at making sales and selling the add-ons line Gap insurance and replacement insurance. However, they are not able to owner the commitment when it comes to provide the coverage for insurance. line Gap insurance and replacement insurance. However, they are not able to owner the commitment when it comes to provide the coverage for insurance. No one is available on the phone and even if they come on the phone they misguided me with wrong information. Super frustrating. More

Thanks to Jason, Derek , dispatch Carol and all Kia Regent team. Good service and excellent communication . Regent team. Good service and excellent communication . More

The entire experience from quote to paperwork to keys in hand was seamless, relaxing, and added a great personal touch with Andrew Franco. It didn't feel like I was leasing a car. It felt like a close buddy hand was seamless, relaxing, and added a great personal touch with Andrew Franco. It didn't feel like I was leasing a car. It felt like a close buddy helping guide you through the process as you sat back and enjoyed a coffee. Kia has come a LONG way and myself and my family are here for it. We'll be back...with a few of our friends More

Had a really great first experience with Birchwood Kia! Everyone was friendly, nice, approachable and helpful!! Quite confident this was the easiest transaction and the best place to do it! Everyone was friendly, nice, approachable and helpful!! Quite confident this was the easiest transaction and the best place to do it! More

We've been to the service department several times since our purchase and the current team in service has been great. They're understanding, accomodating, helpful, knowlegable, and I trust that future exper our purchase and the current team in service has been great. They're understanding, accomodating, helpful, knowlegable, and I trust that future experiences with them will be the same. More

Service representatives where nice and courteous and loved the after service follow up call explaining what was done and what was left undone. loved the after service follow up call explaining what was done and what was left undone. More

The service was awesome they fixed the problem as soon as they could and offered a loaner for the loss while it was in the shop way to go first time there I’m impressed. they could and offered a loaner for the loss while it was in the shop way to go first time there I’m impressed. More

This is my second Kia purchase from this location and the customer service that I received was beyond excellent. I would highly recommend purchasing a vehicle from them, you will not be disappointed. customer service that I received was beyond excellent. I would highly recommend purchasing a vehicle from them, you will not be disappointed. More

This is my 2nd time taking my vehicle in for servicing and they are great! Amazing customer service, communication is great and I love hoe the service technician sends a video of what's going on with you and they are great! Amazing customer service, communication is great and I love hoe the service technician sends a video of what's going on with your vehicle. More

I bought my first new car 15 years ago and just traded it in for a newer car at this dealership. They are kind, personable, and so helpful with no hassle in every department. Highly recommend for ladies li in for a newer car at this dealership. They are kind, personable, and so helpful with no hassle in every department. Highly recommend for ladies like me! More