Birchwood Honda West

Sales and services staff are amazing. I loved the Honda Pilot and found the perfect one for me at Birchwood Honda West in my price range. Chris Mallari and David Zhang made my experience stress free. I had Pilot and found the perfect one for me at Birchwood Honda West in my price range. Chris Mallari and David Zhang made my experience stress free. I had a great personable young man go over all features of the car and patiently answered the many questions I had. I left feeling very well taken care off . Thank you all! More

Very good customer service at car serve desk people are very friendly like Jack , etc . Always tried to help customer . No problem at all . I will go there again very friendly like Jack , etc . Always tried to help customer . No problem at all . I will go there again More

Very Reliable, very convenient, my car is picked up from my work serviced and returned at day end! Amazing customer service! Great experience every time. my work serviced and returned at day end! Amazing customer service! Great experience every time. More

This dealership has always been very professional and this buying experience was exactly what my wife and I were hoping! Damien was amazing and made our experience enjoyable! The entire team was very hel this buying experience was exactly what my wife and I were hoping! Damien was amazing and made our experience enjoyable! The entire team was very helpful! More

My first time purchasing a pre-owned Hondo. Both my sales consultant, Damien Burns and Financial Services Manager, Kim Corrigal were both patient and professional in helping me find the perfect vehicle sales consultant, Damien Burns and Financial Services Manager, Kim Corrigal were both patient and professional in helping me find the perfect vehicle! Overall great experience. Thank you Birchwood Honda West! More

Excellent service I have always had excellent service and Jack and the mechanics are terrific, as are all the Honda staff. I have been dealing with Honda for many years I have always had excellent service and Jack and the mechanics are terrific, as are all the Honda staff. I have been dealing with Honda for many years. More

Exceptional Service After my car was deemed a total loss, Damien and Jack went above and beyond to help me get into a new car and on the road. Words cannot express my gr After my car was deemed a total loss, Damien and Jack went above and beyond to help me get into a new car and on the road. Words cannot express my gratitude for making this such an easy adjustment for me without any pressure or headaches. Thank you again for all you did for me. More

Everything they promised and more I was so pleased to have been able to bring my son's Honda Ridgeline in for recall service. The front staff, Kevin, was amazing... he had me in and o I was so pleased to have been able to bring my son's Honda Ridgeline in for recall service. The front staff, Kevin, was amazing... he had me in and out of there with everything written down and ready to go so fast. As it wasn't a rush, we said end of day would be just fine. Imagine my surprise when all the recall work was done before 11am and the truck was ready for pickup. The work was flawless (air bag replacement is a bit of an art form) and we are very pleased that they did an additional workup on the truck to check for other items needing work. We highly recommend this shop for service work. Fast, efficient, flawless. More

Very good service. Birchwood Honda provides very good service for all maintenance and repairs for our vehicle. All emplyees dealt with were very courteous. We have dea Birchwood Honda provides very good service for all maintenance and repairs for our vehicle. All emplyees dealt with were very courteous. We have dealt with Birchwood for 10+ years and have never had a negative problem IMHO Birchwood Honda is the best. More

What service at a dealership should be..effortless Appointment scheduling - prompt & accurate. (8:00AM) Appointment arrival - prompt, efficient & professional. (7:30AM) Service execution & follow-up Appointment scheduling - prompt & accurate. (8:00AM) Appointment arrival - prompt, efficient & professional. (7:30AM) Service execution & follow-up - timely and efficient. oil changes by appointment within 1hr.1-1/2hr is reasonable. estimated time for completion (11:30AM) Shuttle service & organization - perfect. (at work by 8:15AM) Completed and back at dealership via shuttle by (9:20AM) Clarielle & Birchwood Honda team have taken a huge step to restore my confidence in dealership service. Thank you W More